Published by CeylonLabs

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Why should I report an Issue with SMS Box - Receive SMS Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CeylonLabs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SMS Box - Receive SMS Online image 1 contact SMS Box - Receive SMS Online image 2

About SMS Box - Receive SMS Online

1. SMS Box allows you to use our temporary phone numbers to receive SMS text messages anonymously online from anywhere in the world regardless of your location.

2. Whenever you need a phone number for a website that requires a SMS/phone verification, our service is always available and can be used for such verification purposes.

3. You are allowed to use as many phone numbers as you want and you can receive as many SMS as you want.

4. Select any free number from the above and send an SMS to it.

SMS Box Customer Insights

1. For now its waste of time.The app has all country numbers I love that but I am so sad, you people should help me ever since I started using the app, I haven't used it to open whatsapp, it keeps saying the numbers is incorrect even if I add the country code of that country and add the number available, it will keep saying the numbers are incorrect for that country, please help me, I am pleading 😭😭Needed it for sms verification but ALL the numbers had already been used for the application (tiktok) so it was useless to me.

2. Period.This app is fake just adds it show number but no message don't install guys just report it we need this app to be deleted from play store I will tell all my friend to report this scamWaste of time shows countries only when u click on a number it shows only white screen.... Worst experienceMany written wrong review that the app is fake but i used this personally and it is working fine.

3. Would work on an sms system that allowed the same number on multiple accountsFetching countries, clicking the phone number and the message list is blank.

4. it displays the "fetching messages." i do not know if this is because of a glitch or simply a fake apk.This app is great.

5. the app seems to work until you click on a number.

6. Please fix this.I just downloaded this App, when i click on it, its says ''it says fetching countries''.

7. When I try to use it for otp, I see the messages, but the space for the otp is just blank.

8. The messages doesn't even come in.

9. Great application thank you.

10. The next i saw is blank page with nothing on it.

11. I see the messages though.

Steps to Troubleshoot & Fix SMS Box Issues

1. Fix SMS Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SMS Box: Restarting the app will resolve most errors.
  2. Update the SMS Box App. Here is how:
    1. On Android goto PlayStore » Search for "SMS Box" » Open SMS Box - Receive SMS Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SMS Box » click "UPDATE".
  3. Clear SMS Box - Receive SMS Online app cache: Clearing cached data will force your app to retrieve the latest data directly from SMS Box servers.
    1. On Android, goto Settings » Apps » Select "SMS Box - Receive SMS Online" » click Storage » click "Clear Cache".
  4. Check SMS Box app permissions. If any of these permissions required to use your device's features are disenabled, SMS Box might not work.
  5. Uninstall and reinstall SMS Box. If nothing else has worked, completely uninstall SMS Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SMS Box not working


2. Fix SMS Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SMS Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SMS Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SMS Box may not be able to connect to the Internet when running in the background.

Reported Issues