Contact Coordinated Care Customer Service

Why should I report an Issue with Coordinated Care?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jerry Dudziak - Centene to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For Medicaid members in Washington, the Coordinated Care app puts your health plan in your pocket.

2. Experience the power and ease of going mobile with Coordinated Care.

3. Note: If you are a Medicaid member outside of Washington, please find an app that is based in your state.

1. So what's the point of even having an App if it doesn't work and gets worse over time? VERY DISAPPOINTING!I have tried over and over to register to use app, but it will NOT allow me to register.

2. Date of birth listed wrong on electric copy while printed copy sent by mail is correct.

3. Tried to log in but says "unauthorized" What a waste of digital space.Literally don't even bother.

4. I tried all the tips online for fixing the issue but none worked.Just downloaded it.

5. 🙄On the ID card, multiple images stack up vertically and cover my name.

6. You can put in all your info, go to appointments, change doctors and bothing changes.

7. Just use the browser version on your phone or computer.Is this app legit? Won't let me register.

8. My health pays section does not get any information populated.

9. The health library doesn't return any search results.

10. I must call CS, and have them Manual Add Rewards each time.

11. Says it sent email but one never comes.

1. Fix Coordinated Care Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coordinated Care: Restarting the app will resolve most errors.
2. Update the Coordinated Care App. Here is how:
   1. On Android goto PlayStore » Search for "Coordinated Care" » Open Coordinated Care » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coordinated Care » click "UPDATE".
3. Clear Coordinated Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Coordinated Care servers.
   1. On Android, goto Settings » Apps » Select "Coordinated Care" » click Storage » click "Clear Cache".
4. Check Coordinated Care app permissions. If any of these permissions required to use your device's features are disenabled, Coordinated Care might not work.
5. Uninstall and reinstall Coordinated Care. If nothing else has worked, completely uninstall Coordinated Care then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coordinated Care not working

2. Fix Coordinated Care Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coordinated Care be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coordinated Care not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coordinated Care may not be able to connect to the Internet when running in the background.