Published by Tone & Sculpt app on Oct 29, 2024

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Why should I report an Issue with EvolveYou: Strength For Women?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tone & Sculpt app to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EvolveYou Customer Insights

1. There are other similar apps that work seemlessly time and time again so I'm not sure why EvolveYou is struggling so much.If you're a barre girl, Emily is an AMAZING barre instructor! She really makes working out at home, feel like I'm in a studio.

2. I feel so welcomed to be in her class and motivated to continue when I just want to quit! I can't wait to build my endurance (and confidence) to work my way up to HIIT and other workouts.

3. Pro: Wonderful trainers and so many options! Con: I've had the app for over 3 years now and everytime I am training with a video (off wifi), for example with Emily's pilates course, the video pauses every 4-6 seconds, with a pause of 10-15 seconds and sometimes just shuts down and stops working.

4. This app not only includes video clips but also a written description on how to do exercises! I'm a visual learner so I absolutely love the clips! & a plus for the food/ nutrition part! All the recipes are easy!I love that this app has so many options for exercises.

5. I wish I could more easily move workouts around in my plan to fit with my changing schedule or what I feel like my body needs on a certain day.

6. When I was choosing the trainer I wanted, it wouldn't work even after I restarted my phone, the app itself, and uninstalled it.I shouldn't have paid the year upfront.

7. It's been so frustrating to use these wonderful workout guides when the app is constantly "offline" (despite having connection), glitchy, crashing or just good ol' blank screen.

8. This is the second time I subscribe to this program, I waited a year and hoped they'd have fixed the bugs in the system; however, they've only gotten worse.

9. Lastly, I was hoping I can watch some Netflix when on my run but the app will pause the exercise if I get out of the app, so it won't continue in the background like other apps.

10. I can't switch apps in the middle of my routine nor block my phone, because otherwise I need to restart the workout.

11. I wish the motion picture of Krissy showing the exercise was bigger, some of them don't work so it's just a stationary picture.

Steps to Troubleshoot & Fix EvolveYou Issues

1. Fix EvolveYou Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EvolveYou: Restarting the app will resolve most errors.
  2. Update the EvolveYou App. Here is how:
    1. On Android goto PlayStore » Search for "EvolveYou" » Open EvolveYou: Strength For Women » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EvolveYou » click "UPDATE".
  3. Clear EvolveYou: Strength For Women app cache: Clearing cached data will force your app to retrieve the latest data directly from EvolveYou servers.
    1. On Android, goto Settings » Apps » Select "EvolveYou: Strength For Women" » click Storage » click "Clear Cache".
  4. Check EvolveYou app permissions. If any of these permissions required to use your device's features are disenabled, EvolveYou might not work.
  5. Uninstall and reinstall EvolveYou. If nothing else has worked, completely uninstall EvolveYou then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EvolveYou not working


2. Fix EvolveYou Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EvolveYou be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EvolveYou not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EvolveYou may not be able to connect to the Internet when running in the background.

Reported Issues