Published by Cerner Corporation on Oct 23, 2024

Report an issue with CareAware Connect Messenger Sh.
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Why should I report an Issue with CareAware Connect Messenger Sh?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cerner Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CareAware Connect Messenger Sh image 1 contact CareAware Connect Messenger Sh image 2

CareAware Connect Messenger Sh Customer Insights

1. Very frustratingMakes loud obnoxious sound every time it connects and disconnects from the network which is every 5 minutes and no way of turning it off.

2. Doesn't work anymore.

3. In fact no customizations at all.

4. Spok and tigertext are much better.

Steps to Troubleshoot & Fix CareAware Connect Messenger Sh Issues

1. Fix CareAware Connect Messenger Sh Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CareAware Connect Messenger Sh: Restarting the app will resolve most errors.
  2. Update the CareAware Connect Messenger Sh App. Here is how:
    1. On Android goto PlayStore » Search for "CareAware Connect Messenger Sh" » Open CareAware Connect Messenger Sh » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CareAware Connect Messenger Sh » click "UPDATE".
  3. Clear CareAware Connect Messenger Sh app cache: Clearing cached data will force your app to retrieve the latest data directly from CareAware Connect Messenger Sh servers.
    1. On Android, goto Settings » Apps » Select "CareAware Connect Messenger Sh" » click Storage » click "Clear Cache".
  4. Check CareAware Connect Messenger Sh app permissions. If any of these permissions required to use your device's features are disenabled, CareAware Connect Messenger Sh might not work.
  5. Uninstall and reinstall CareAware Connect Messenger Sh. If nothing else has worked, completely uninstall CareAware Connect Messenger Sh then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CareAware Connect Messenger Sh not working


2. Fix CareAware Connect Messenger Sh Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CareAware Connect Messenger Sh be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CareAware Connect Messenger Sh not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CareAware Connect Messenger Sh may not be able to connect to the Internet when running in the background.

Reported Issues