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Why should I report an Issue with SNOW - AI Profile?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of SNOW, Inc. to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SNOW Customer Insights
1. Also sometimes it saves a huge amount of random images and videos from the app to my phone storage and I'm really not sure what that's about but I don't enjoy it.I loved SNOW, but the new update is HORRIBLE!! Can't access my list of favorite filters anymore, the new layout makes it harder to find filters in general, and there are way less filters available for photos imported from the gallery.
2. The quality is not the same as when I first started using it 3-4 years ago (╥﹏╥)The app used to be a full 5 stars, but they updated it so now when you pull a photo from your gallery, you can't use your favorite filters on it! Its actually really irritating that they got rid of that option.
3. I'm wondering if this is a bug of some sort, and if so, I would like it to be remove and reverted back to the original filter.My all in one photo editing app! I love the cute stickers and filters and border options for resizing.
4. I keep it cute with fun filters and stickers! Also the ads get kind of annoying when you open the app, but it's not bad considering it's free software.I technically give it 3 stars, but it earns an extra star because of the filters.
5. PLEASE FIX THIS!!!!! THANK YOU !Really fun app with a lot of customization, but I wish there was a bit more customization? Even with all the facial editing turned off, I still can't turn off some filters changing how my face is shaped or changing the color of my eyes.
6. But that particular part has always been an issue.For basics it's good, but to try and use it to the fullest potential it's trying to get to, it will fallThis camera app is very fun to use and have wonderful filters! However, recently, there has been an issue whenever I open the app.
7. Other than that the makeup options are cool, it's also sad that you can't change some filters intensity, only the face thinning option.
8. The filters are wonderful and it's very fun, but it is inconvenient to download the content and then send it on another platform instead versus being able to send it in one app with a click.
9. I like the filters, but it's super laggy it's always crashing, the boomerangs are sometimes coming out low quality sometimes or they freeze.
10. I also don't like the fact that you have to sign in to favorite creators' filters.
11. One of many filters is becoming my default filter.
Steps to Troubleshoot & Fix SNOW Issues
1. Fix SNOW Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart SNOW: Restarting the app will resolve most errors.
- Update the SNOW App. Here is how:
- On Android goto PlayStore » Search for "SNOW" » Open SNOW - AI Profile » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for SNOW » click "UPDATE".
- Clear SNOW - AI Profile app cache: Clearing cached data will force your app to retrieve the latest data directly from SNOW servers.
- On Android, goto Settings » Apps » Select "SNOW - AI Profile" » click Storage » click "Clear Cache".
- Check SNOW app permissions. If any of these permissions required to use your device's features are disenabled, SNOW might not work.
- Uninstall and reinstall SNOW. If nothing else has worked, completely uninstall SNOW then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing SNOW not working
2. Fix SNOW Server issues & Internet Connection
- Check network connection: An unstable Internet will make SNOW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to SNOW not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, SNOW may not be able to connect to the Internet when running in the background.
Reported Issues
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I want to cancel my VIP subscription because of personal issues and financial constraints
— by Annaliza Yagyagan 3 months ago -
Hi, i would like to cancel my vip subscription on SNOW
— by Danishara Nurul Husna 8 months ago -
Hi, I used the 7 days trial for SNOW and had cancelled my subscription. Today a notification of autodebit was sent to me via one of online banking.
— by Janelle Go 11 months ago -
I need to cancel my subscription It charged me 30 dollars.
— by Evelyn Macias 11 months ago -
My sister accident got the snow app free trial and we don't know how to cancel it even if it's free I know that once it's over it'll charge the card and we don't want that
— by Evelyn Macias 11 months ago -
Hello! I would like to cancel my vip subscription in snow app, i barely use the app, please help me cancel it.
— by cmlpsao 1 year ago -
I accidentally purchased the AI enhance filter
— by Vanessa Divinagracia 1 year ago -
I accidentally subscribed to purchase VIP filter but it is not intentional, please remove it.
— by Nica Mae U. Catalan 1 year ago -
Hi i have register a snow app under google and the app still continues to bill me after the free trial. I have no way of cancelling the subscription via google login.
I want to cancel the subscription for snow app and get my refund.
account detail
Zoids1145
@darren1402
darrenlim1402@redacted - google account on snow— by Darren Lim 1 year ago -
I subscribed accidentally and worried I'm going to be charged. Please can you help me cancel the subscription? Thank you.
— by Olivia Smith 1 year ago -
apple deducted 2699 rupees from my gpay and I forgot to unsubscribe before the free trial period.I tried to get a refund from apple, checked the subscription page and purchase history it doesn’t show any purchase but I have proof in my google pay transaction. I’ve cancelled the subscription please help me to get a refund. I am a student and I really need that money for my accommodation
— by Juliana 1 year ago -
I only wanted to test the AI feature but have no intent of using it for the long run. I forgot to cancel my free trial that turned into a year long subscription and charged me on my credit card.
Can I please have this refunded? I will not make use of this feature at all and it is an expensive accidental purpose.— by Zia Fernandez 1 year ago -
I want to cancel my subscription, because I just don’t need it anymore
— by Christy moreno 1 year ago -
Hello.
I wanted to try the free trial for seven days, and I have forgotten that will charge me. However I thought that it will charge me for a month instead it had charged me a whole year subscription, today is the seventh day. Can you help me get a refund.
My Apple ID is Ghufran madi
Thank you
Ghufran made— by Ghufran Made 1 year ago -
I would like to cancel my subscription
— by Geanina Pajanustan 1 year ago -
Hi-
Please cancel my subscription and refund my money. I did not use the app after i purchase the AI profiles. Please refund my money im using it for my cancer medication. Thanks!— by Fe Jaradal 1 year ago -
I just don’t want to pay for it anymore
— by Nadine Jeancharles 1 year ago -
cancel my subscription
— by Kate Cheska Delco 1 year ago -
please cancel my subscription immediately
— by Rhonda Stocks 1 year ago -
Pls cancel my subscription my daughter accentally click the purchase im so sorry
— by Ana marie jecel destura 1 year ago -
Good day!
I would like to cancel my Snow subscription as I have no use of it. I subcribed on May 16, 2023 and would like to request for its cancellation on May 23, 2023. Would I also still need to pay for it even if I only used it for a week? Thank you!— by Kryselle Claire J. Barboza 1 year ago -
I no longer need my Snow subscription
— by Kryselle Claire J. Barboza 1 year ago -
i would like my 1500 to be refunded. i was supposed to subscribe for 1 month only but i got charged for 1 year. I need the money to pay for bills and allowance and i really need help getting the refund. i hope to hear from you guys soon. thank you.
— by Shasha Jimenez 1 year ago -
Hi I want to cancel my subscription, thank you.
— by Jessica Necerio-Panahon 1 year ago -
I no longer need this subscription. Thank you!
— by lindsey holmes 1 year ago -
I have some subscriptions with the email kfyurczyk1@redacted
I would like these cancelled. I tried to login to cancel, but it states there is no account with this email. Could I please get the subscription cancelled? It is supposed to go through on November 14. Thank you.— by Kaylee Yurczyk 3 years ago -
Cancel the recurring payments please and subscription. Thanks
— by Sharon Cathers 3 years ago -
Hi,
I am a video editor on TikTok and Instagram and I love your app. I use it all the time for my edits and I love how creative I can be with it. I was wondering if you would want to do a partnership with me on TikTok and/or Instagram. I would give you a shout out for all my followers to see.
Kind regards— by Editing Celebritys 4 years ago
