Published by SNOW, Inc. on Oct 15, 2024

Report an issue with B612 AI Photo&Video Editor.
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Why should I report an Issue with B612 AI Photo&Video Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SNOW, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact B612 AI Photo&Video Editor image 1 contact B612 AI Photo&Video Editor image 2

B612 AI Photo&Video Editor Customer Insights

1. Please fix this, I love playing around with the face filters and editing but it really ruins the quality when the eyes get too blurry.Overall the app is good! But when I try to edit any photos something always doesn't work succesfully.

2. Can take time to load the filters -- just be patient and you can make great pics.The app works great, it's essentially photoshop for your face, it looks so realistic, but since the most recent update when I'm editing, as I go on through the face editing, the eyes get more blurry.

3. 20 seconds is not enoughI love this app! It has great fun filters and effects plus tons of stickers, and a great selection of filters and photo editing tools.

4. I also wish there was an easier way to "undo" slight edits similar to Snapseed.This app can be great but you really have to dig through the filters to find good ones.

5. Also sometimes the filters dont work and thats frustrating.PLEASE READ THIS!!!! I think that it is a great app, but PLEASE make it so when you tap "add music" you can use music that you have on your phone! It would give people way more choices and variety to app.

6. Also I'd like to be able to go back in and keep editing things like text, stickers, etc once I've confirmed the edits, but I'm not sure if that's possible.I really like the new "portrait" background blur effect the app has.

7. I just feel like this would make it even better! Thats why I decided I would give it a three star instead of four.Love this app.. But.. The 20 second time duration for videos is aggravating.

8. It's my number one go to camera app! Has everything you could ever need! I love using the makeup filters and can even use the filters during a video 😊😊❀ love it.

9. But there ate some great effects & filters you must be willing to look through all the fillers.

10. it's one of the few apps that allows you to select mirror imaging.. Instead of flopping the view of the photo that you take.. & it allows you to adjust a lot of other things too.

11. Like the stickers, filters, or effects it's kinda annoying.

Steps to Troubleshoot & Fix B612 AI Photo&Video Editor Issues

1. Fix B612 AI Photo&Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart B612 AI Photo&Video Editor: Restarting the app will resolve most errors.
  2. Update the B612 AI Photo&Video Editor App. Here is how:
    1. On Android goto PlayStore » Search for "B612 AI Photo&Video Editor" » Open B612 AI Photo&Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B612 AI Photo&Video Editor » click "UPDATE".
  3. Clear B612 AI Photo&Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from B612 AI Photo&Video Editor servers.
    1. On Android, goto Settings » Apps » Select "B612 AI Photo&Video Editor" » click Storage » click "Clear Cache".
  4. Check B612 AI Photo&Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, B612 AI Photo&Video Editor might not work.
  5. Uninstall and reinstall B612 AI Photo&Video Editor. If nothing else has worked, completely uninstall B612 AI Photo&Video Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing B612 AI Photo&Video Editor not working


2. Fix B612 AI Photo&Video Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make B612 AI Photo&Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to B612 AI Photo&Video Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, B612 AI Photo&Video Editor may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am with OSPEC inc that has your B612 app for optimization in my Q, it randomly put account in insufficient funds for 2606.16$ once the account is satisfied and balance of accounts are optimized, your funds will br returned,
    When ready a bitcoin address will be supplied for deposit and refund

    β€” by Saul DiMuro 3 months ago

  • Hi,

    I do not know how I had made a subscription to b612 app, however I have done a cancellation. May I know when can I receive the balance of the refund? Thanks

    β€” by Annie 3 months ago

  • Request for refund.

    -Kuimzael
    -Khimdawi@redacted
    - March 4, 2024/ 9pm


    I actually mistaken the subscription on B612 that’s why i need to cancel my subscription and I request for refund. thankyou

    β€” by Khim Dawi 9 months ago

  • please cancel my subscriptions on B612 and i wish i can refund my money

    β€” by Khim Dawi 9 months ago

  • I accidentally deleted my b612 and the pictures that were taken by b612 also got delete so how can I
    recover my pictures

    β€” by Haya Fatima 2 years ago

  • Please cancel any subscription or trial I may have.

    β€” by Maryscott OConnor 2 years ago

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