Published by Anatoly Lapshin on Jan 14, 2024

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Why should I report an Issue with Just Snow – Photo Effects?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Anatoly Lapshin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Just Snow Customer Insights

1. Thanks for updating the app at least.Love it! Easy to apply on ur pic, and u can rotate how the snow falls through, so that ur face won't get covered by the snow..I paid to have the effects unlocked and it still asks me to unlock it...I checked don't account and I was charged.

2. This is SO annoying that I just wasted money on this in-app feature.Seems OK but a bit too unrealistic, not found a way to adjust opacity yet and simulate depth in layers of snow, controls aren't intuitiveWow! I just discovered this now.

3. This app definitely comes highly recommended.These snow effects are based AF, but woo dam, the extra 12 new effects sure were expensive.

4. The buttons are a little confusing at first trying to figure out what your doing, but quickly makes sence.Have had this app for a while, I use it seasonally to add snow to portraits.

5. Love the snow effects.

6. I just purchased the eraser as an in-app pro feature and it will not allow me to view or save my image.

7. Thanks so much for this great app!Really awesome app to enhance your photos.

8. So many options, and the effects are very realistic.

9. Says it's locked by PRO, but when I click to purchase, it then says I already purchased it.

10. Have to try it on my Samsung Galaxy S7edge phone.

11. Works perfectly on my Samsung Galaxy J3 phone.

Steps to Troubleshoot & Fix Just Snow Issues

1. Fix Just Snow Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Just Snow: Restarting the app will resolve most errors.
  2. Update the Just Snow App. Here is how:
    1. On Android goto PlayStore » Search for "Just Snow" » Open Just Snow – Photo Effects » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Just Snow » click "UPDATE".
  3. Clear Just Snow – Photo Effects app cache: Clearing cached data will force your app to retrieve the latest data directly from Just Snow servers.
    1. On Android, goto Settings » Apps » Select "Just Snow – Photo Effects" » click Storage » click "Clear Cache".
  4. Check Just Snow app permissions. If any of these permissions required to use your device's features are disenabled, Just Snow might not work.
  5. Uninstall and reinstall Just Snow. If nothing else has worked, completely uninstall Just Snow then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Just Snow not working


2. Fix Just Snow Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Just Snow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Just Snow not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Just Snow may not be able to connect to the Internet when running in the background.

Reported Issues

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