Published by Astool Inc.

Report an issue with Smooz Browser.
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Why should I report an Issue with Smooz Browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Astool Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Smooz Browser Customer Insights

1. New bugs appearing all the time, can't search history, new search tabs open out of nowhere in 'open tabs' but don't show up in main page view, tabs view in general is ugly, and the translate page function needs work.

2. It's great, but you need to open a new tab, instead of turning off on your current tab.Seemed like a fine browser till I kept having problems getting certain pages to load and run correctly.

3. Also the Android version even though it allows you to set as a default browser, the option is not there within my phone for some reason.This may be the best browser app I've ever met.

4. This has become my default browser for the two main reasons: 1.) Option to independently Pin/fix the bottom and address bar.

5. There had been many pages that I'd had similar problems with, but always assumed it was our lousy wifDownloaded this browser again to see if the visual bugs I had been seeing were fixed.

6. It doesnt even give a dark mode.I've been looking for a Dolphin replacement and Smooz almost delivers with a slick design and great tabs.

7. It would be much cooler if the browser supported a dark mode; since i was using my leisure time when its dark and about to sleep.

8. I can't even mention them all w/ this word limit.There is the "stock" option to select Apple tab website featuring Apple product for sale and no tab for Samsung (the 2 main rivals).

9. However, when I tried again after two months, and had the same problem, I decided to try a different browser.

10. Increased my rating, as the browser has been updated & refined to run better.

11. The other browser worked with no problem.

Steps to Troubleshoot & Fix Smooz Browser Issues

1. Fix Smooz Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smooz Browser: Restarting the app will resolve most errors.
  2. Update the Smooz Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Smooz Browser" » Open Smooz Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smooz Browser » click "UPDATE".
  3. Clear Smooz Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Smooz Browser servers.
    1. On Android, goto Settings » Apps » Select "Smooz Browser" » click Storage » click "Clear Cache".
  4. Check Smooz Browser app permissions. If any of these permissions required to use your device's features are disenabled, Smooz Browser might not work.
  5. Uninstall and reinstall Smooz Browser. If nothing else has worked, completely uninstall Smooz Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smooz Browser not working


2. Fix Smooz Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smooz Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smooz Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smooz Browser may not be able to connect to the Internet when running in the background.

Reported Issues