Contact DuckDuckGo Private Browser Customer Service

Why should I report an Issue with DuckDuckGo Private Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DuckDuckGo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Protect Your Privacy in Other Apps: Block most hidden app trackers in other apps day or night, and prevent 3rd-party companies from invading your privacy with App Tracking Protection.

2. Unlike most popular browsers, it has powerful privacy protections by default, including our search engine that doesn’t track your history and over a dozen other built-in protections.

3. Millions of people use DuckDuckGo as their go-to browser to protect their everyday online activities, from searching to browsing, emailing, and more.

4. DuckDuckGo is a free browser that provides the most comprehensive online privacy protection in one app.

5. We feature many protections not available on most browsers, even in private browsing mode, including protection from link tracking, AMP tracking, and more.

6. Block Most Trackers Before They Load: Our 3rd-Party Tracker Loading Protection exceeds what most popular browsers offer by default.

7. Enable Built-in Email Protection: Block most email trackers and hide your existing email address with @duck. com addresses.

8. Search Privately by Default: DuckDuckGo Private Search comes built-in, so you can easily search online without being tracked.

9. Join the millions of people using DuckDuckGo and protect many of your everyday online activities with one app.

10. You have the option to provide an email address to activate your subscription on other devices, and we will only use that email address to verify your subscription.

11. GPC intends to help you express your opt-out rights automatically by telling websites not to sell or share your personal info.

1. The only things missing, in my opinion, is photo search, for example you can enter a photo and it finds similar things or a source, the only other thing missing is being able to block access to websites, for example you can block a website and you will have no access to it unless unblocked, you can block a website by typing the URL in and you now no longer have access to it.It doesn't have too many settings, and I'm not being tracked.

2. A way to enable pop-ups on websites would be great, because I think that's what the problem might be.I love the idea of blocking trackers, but lately, and intermittently before this last update, I'm unable to edit bookmarks or create them in the proper folder.

3. My skin crawls when people reflexively talk about "googling" something rather than "searching online." Here's to DUCKING! Still missing from the app: easy, straight-forward way to copy bookmarks from one device to another (like my new phone).For whatever reason the Duck is running like it should with few issues.

4. There's already a fire bottom and other quick ways to close out the tabs quickly.They have automatically turned off the privacy protection on certain news sites due to it "breaking" the site.

5. I don't like that the microphone won't work on the pop-up keyboard because the DDC app is in dark mode?! If that can be toggled on/off I'm unaware.I absolutely love this app and will not use any other browser.

6. Having big hands makes tapping the tiny square and then a tabbed window a bit of a chore.I've been using the app for at least 3 years now.

7. As of 6/28 it was fixed.Love it, been using for years on phone and laptop.

8. One issue after another & why is the e-mail protection back to BETA?Tbh, I've been switching browsers a lot lately.

9. I also am able to see all the tracking attempts that have been BLOCKED in the past 7 days (there are about a couple thousand😅).

10. It's nice to do an internet search without being tracked or having intrusive ads in your face all the time.

11. Also several of my folders are empty, which makes me wonder if the bookmarks have been deleted.

1. Fix DuckDuckGo Private Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DuckDuckGo Private Browser: Restarting the app will resolve most errors.
2. Update the DuckDuckGo Private Browser App. Here is how:
   1. On Android goto PlayStore » Search for "DuckDuckGo Private Browser" » Open DuckDuckGo Private Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DuckDuckGo Private Browser » click "UPDATE".
3. Clear DuckDuckGo Private Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from DuckDuckGo Private Browser servers.
   1. On Android, goto Settings » Apps » Select "DuckDuckGo Private Browser" » click Storage » click "Clear Cache".
4. Check DuckDuckGo Private Browser app permissions. If any of these permissions required to use your device's features are disenabled, DuckDuckGo Private Browser might not work.
5. Uninstall and reinstall DuckDuckGo Private Browser. If nothing else has worked, completely uninstall DuckDuckGo Private Browser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DuckDuckGo Private Browser not working

2. Fix DuckDuckGo Private Browser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DuckDuckGo Private Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DuckDuckGo Private Browser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DuckDuckGo Private Browser may not be able to connect to the Internet when running in the background.