Published by Comcepta AG on Mar 8, 2024

Report an issue with eTools Private Search.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with eTools Private Search?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Comcepta AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact eTools Private Search image 1 contact eTools Private Search image 2

About eTools Private Search

1. eTools Private Search delivers the best web results from major search engines, securely and in full privacy. • extensive search configuration, for example by country, by language, etc. • app certificate validation, integrity tests, no public data (e. g. • does not use a web browser component: besides the advantage of reduced data usage and a native Android user interface, possible privacy and/or security attack vectors are minimized, e. g. • both the Swiss development company Comcepta AG and its eTools. ch web server are located in Switzerland, which employs one of the strongest privacy protection laws worldwide. For maximum privacy, e. g. when accessing found web pages with a web browser, we recommend to use in addition a sophisticated Tor solution, such as Orbot and Orweb.

2. This app is based on our metasearch engine eTools. ch ( ) that is powered by our federated search solution EnterpriseMetasearch® ( ).

3. This change was unfortunately necessary after the app was also heavily abused for automated search queries.

4. From May 2024, the same restrictions will apply to this app as to the web application on eTools. ch.

eTools Private Search Customer Insights

1. Great.DOES NOT WORK FOR SEARCHES WITHIN UNITED STATES! Unfortunately, it took me a few attempts at running searches via this app to discover the discouraging fact that this is NOT INTENDED FOR SEARCHES OUTSIDE OF EUROPE.The absolute best in terms of finding information that most search engines cant.

2. A great meta search tool that keeps your results private you can record your search topics but results disappearThe search is great if you can get it to work on your phone.

3. Do a search on google followed by the same search on this app and this app will not only provide the main results on google, but it will also provide sites that I did nit even know existed on the internet and these sites often have the best information.

4. I'm not sure if this is wishful thinking and for some reason impossible while maintaining the meta search engine's purpose; anonymity.

5. Do not be fooled by this search engine's plain homepage because it is a tackdriver of a great search engine.

6. 5 stars from me.This is the best search engine on google playstore and I would guess that it may be the best search engine in the entire market.

7. I got the web version of search to work with a free VPN, but now after a day, four different VPN IPs were banned also, so I can't access the service through the website or the app.

8. Thank you very much for a realy cool search engine!I'm nothing bad disabled this app.

9. Good luck.This appears to be the best search engine of all.

10. I get the feeling like I'm on a " special access" search engine.

11. There are no ads and the search results are superior to all the others.

Steps to Troubleshoot & Fix eTools Private Search Issues

1. Fix eTools Private Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eTools Private Search: Restarting the app will resolve most errors.
  2. Update the eTools Private Search App. Here is how:
    1. On Android goto PlayStore » Search for "eTools Private Search" » Open eTools Private Search » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eTools Private Search » click "UPDATE".
  3. Clear eTools Private Search app cache: Clearing cached data will force your app to retrieve the latest data directly from eTools Private Search servers.
    1. On Android, goto Settings » Apps » Select "eTools Private Search" » click Storage » click "Clear Cache".
  4. Check eTools Private Search app permissions. If any of these permissions required to use your device's features are disenabled, eTools Private Search might not work.
  5. Uninstall and reinstall eTools Private Search. If nothing else has worked, completely uninstall eTools Private Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eTools Private Search not working


2. Fix eTools Private Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eTools Private Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eTools Private Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eTools Private Search may not be able to connect to the Internet when running in the background.

Reported Issues