Published by Brave Software on Oct 30, 2024

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Why should I report an Issue with Brave Private Web Browser, VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Brave Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Brave Private Web Browser, VPN Customer Insights

1. the brave news feed does a good job of clustering articles about the same topic from different providers near each other, which makes it simple for me to see opinions from across the political spectrum, and learn what's trending.The ad block is better than with multiple extensions on chrome or Firefox on pc and there is no option like it as far as I know on mobile.

2. Each update seems to be a 50/50 chance of making the UI worse.I'm very pleased using the brave browser in many ways it is Google but in many ways it is unique, and far more refined , plus has extra features .

3. They shouldn't have made the app worse, they should've made it an option.Great app, i can watch my free movie website with no popups, no annoying ads on YouTube.. only con is it makes YouTube so weird.

4. 👎👎👎(Updates - swiping to go Back is broken, holding the Back button to get a quick history is broken.) Pretty customizable ad-blocking browser that allows background video playback.

5. I now also use the browser version on windows 11 desktop computerSo far it seems to work great, I wanted to add just a little feedback.

6. On pc, I see a VPN option, haven't played with it yet but if that functions at all for free, I don't think there's another browser I'd use.I have loved this app for the longest time.

7. Unless you're watching a video, you can't add it to any of your playlists except watch later, can't just swipe out of the video and keep it little while doing other things.. other then that it's great.

8. It would be helpful when the search magnifying glass was activated that along with the top search bar popping up and being highlighted that the keyboard would also be activated instead of having to move up to the search area and tapping it first to activate the keyboard.

9. Any ideas what could cause this, and what I can do about it? Thanks!brave is my primary browser on my phone and computer.

10. it's easy to use, easy to customize, and the inherent ad blocker makes surfing the web much faster and simpler, especially on the phone where ads can overly clutter the screen.

11. Update: No longer able to pause youtube videos, the screen basically malfunctions flickering kicking you off if attempts are made.

Steps to Troubleshoot & Fix Brave Private Web Browser, VPN Issues

1. Fix Brave Private Web Browser, VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Brave Private Web Browser, VPN: Restarting the app will resolve most errors.
  2. Update the Brave Private Web Browser, VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Brave Private Web Browser, VPN" » Open Brave Private Web Browser, VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brave Private Web Browser, VPN » click "UPDATE".
  3. Clear Brave Private Web Browser, VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Brave Private Web Browser, VPN servers.
    1. On Android, goto Settings » Apps » Select "Brave Private Web Browser, VPN" » click Storage » click "Clear Cache".
  4. Check Brave Private Web Browser, VPN app permissions. If any of these permissions required to use your device's features are disenabled, Brave Private Web Browser, VPN might not work.
  5. Uninstall and reinstall Brave Private Web Browser, VPN. If nothing else has worked, completely uninstall Brave Private Web Browser, VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Brave Private Web Browser, VPN not working


2. Fix Brave Private Web Browser, VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Brave Private Web Browser, VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Brave Private Web Browser, VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Brave Private Web Browser, VPN may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • All of a sudden a captcha with a sliding bar is popping up every time I go on the app. Most of the time the slider just keeps repeating.

    — by Juliette Robinett 2 years ago

  • I'm wanting to cancel the $3 Brave subscription as I've tried for 3 months and can't find a way to cancel through Brave, the appstore, or PayPal. Thank you.

    — by Steven Davidson 2 years ago