Published by Brave Software on Nov 7, 2024

contact Brave Browser (Beta) Chat with our AI-based Brave Browser (Beta) Support
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Hello! My name is John. Iโ€™m here to help you resolve any issues you may be experiencing. Can you please describe the problem youโ€™re having with Brave Browser (Beta)?



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Why chat with our AI Brave Browser (Beta) Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Brave Browser (Beta).
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Anyone who wants a faster, better browser, just download Brave Browser or Brave Beta and see for yourself!New issue: I found an issue with allowing brave to open links in other apps.

2. Please help! I love the BAT ad rewards, the ads are very pro finances for me, which i love, and i absolutely am amazed at the number of designers adopting the brave tips integration!I used the regular Brave app, and it was fine, but it started malfunctioning (it freezes and closes) in the middle of posting a comment, on multiple websites.

3. I will have to get back to you on that phone app rating.Upside , Extremely fast,shreds the competition, on the down , it's a data hog, twice as fast as chrome but eats 3 times as much data.. weight your options,I would love to stick with Brave but it will eat all my data to quickly.

4. When I click the Google Play link on a website it doesn't open google play and when I go to my Brave settings there is no setting option for "open by default" to allow this anymore.

5. It's been plaguing folks on the community forums so hopefully we get a fix soon! ;)It takes an adjustment period switching from Chrome browser but surprisingly enough the ads that they present seem to present a genuine amount of information regarding the product there advertising and I find myself bookmarking most of them in order to delve a bit deeper into them later on.

6. It's a ๐ŸŒ but it doesn't rape my data.I've been really enjoying Brave ever since the last few updates added some great features - I finally switched over fully from Opera.

7. I hate being tracked! Brave is a chrome browser.

8. At times one could even forget they're getting paid to do it! 5 stars!I love Brave Browser.

9. But because of how the website works, you sit and watch a black error screen until Brave skips the ad for you.I used this(the stable version, that is) when it first came out.

10. It has its own security that only allows verified websites (https) to load to secure your search and "Brave Shields" for security too.

11. Best not to enable browser extensions and just use the Brave Browser on your computer.

Steps to Troubleshoot & Fix Brave Browser (Beta) Issues

1. Fix Brave Browser (Beta) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Brave Browser (Beta): Restarting the app will resolve most errors.
  2. Update the Brave Browser (Beta) App. Here is how:
    1. On Android goto PlayStore » Search for "Brave Browser (Beta)" » Open Brave Browser (Beta) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brave Browser (Beta) » click "UPDATE".
  3. Clear Brave Browser (Beta) app cache: Clearing cached data will force your app to retrieve the latest data directly from Brave Browser (Beta) servers.
    1. On Android, goto Settings » Apps » Select "Brave Browser (Beta)" » click Storage » click "Clear Cache".
  4. Check Brave Browser (Beta) app permissions. If any of these permissions required to use your device's features are disenabled, Brave Browser (Beta) might not work.
  5. Uninstall and reinstall Brave Browser (Beta). If nothing else has worked, completely uninstall Brave Browser (Beta) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Brave Browser (Beta) not working


2. Fix Brave Browser (Beta) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Brave Browser (Beta) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Brave Browser (Beta) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Brave Browser (Beta) may not be able to connect to the Internet when running in the background.

Reported Issues

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