Contact Remote Control Customer Service

Why should I report an Issue with Remote Control for Sky/Directv?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JMBraga to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the sky remote you can control beyond your sky receiver or DirecTv, your TV, DVD, Home Theater, BD and more. * For now, the App only Works on devices that have na infrared (IR) emitter.

2. Soon in equipment with WI-FI communication. * Some devices with infrared may not be compatible with this App.

3. Control STB Brands: Sky Directv, Tivo, AZbox, AZamerica, Duosat, Motorola, Xfinity, Samsung, Insignia, Sony, Philips, Philco, Technicolor, Comcast, Arris, Airtel, Changhong, Cisco, DigitalBox, Echostar Europe, Elsys, Google, Huewei, My Sky, Net Digital, Pace, Realiance, Skybox, Sun Direct, Zinwell, etc.

1. Desenvolvedor, por favor, considere essa opção 😉Its sad bcoz not working on OPPO mobiles...Useful works as advertised thanks 👍👍👍Great job! Keep it up 👍Not work on STB SkyBox H-1Absolutely works amazingVery goodExcellent.

2. the app blacked screened, not exit, just look like the phones gone to standby, every time the remote was programed in, then exit the app hitting the home button to go through the reprograming stage again, loopbest, worked for me on Samsung galaxy S5 for made-in-china star sat receiver.

3. The only thing that would be great to add to the app is the option to re_edite names and move buttons.Too bad this app is not compatible with USB infrared adapter.

1. Fix Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote Control: Restarting the app will resolve most errors.
2. Update the Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "Remote Control" » Open Remote Control for Sky/Directv » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote Control » click "UPDATE".
3. Clear Remote Control for Sky/Directv app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote Control servers.
   1. On Android, goto Settings » Apps » Select "Remote Control for Sky/Directv" » click Storage » click "Clear Cache".
4. Check Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Remote Control might not work.
5. Uninstall and reinstall Remote Control. If nothing else has worked, completely uninstall Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote Control not working

2. Fix Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote Control may not be able to connect to the Internet when running in the background.