Published by Blue Ocean Brain on Jul 11, 2024

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Why should I report an Issue with Blue Ocean Brain?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Blue Ocean Brain to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Blue Ocean Brain

1. Blue Ocean Brain was born from a simple question: Do companies need a better way to engage employees while fostering a culture of brain health and wellness, creativity and better thinking?

2. We believe training is more than just pumping lots of information into people.

3. We believe in getting to the point. Less is more.

4. Information should be presented in an artful way.

5. The answer was a resounding: Yes!

6. Actionable content is key.

7. Served up in bite-sized pieces so employees can take what they need and bring new focus to the work-at-hand.

Blue Ocean Brain Customer Insights

1. App is crashing before I can enter my email.Outstanding app that really broadens my understanding in terms of learning..It keeps closing out before I can get started.Love it!After the most recent update the app works fine.

2. Unable to get started.

Steps to Troubleshoot & Fix Blue Ocean Brain Issues

1. Fix Blue Ocean Brain Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Blue Ocean Brain: Restarting the app will resolve most errors.
  2. Update the Blue Ocean Brain App. Here is how:
    1. On Android goto PlayStore » Search for "Blue Ocean Brain" » Open Blue Ocean Brain » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Ocean Brain » click "UPDATE".
  3. Clear Blue Ocean Brain app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Ocean Brain servers.
    1. On Android, goto Settings » Apps » Select "Blue Ocean Brain" » click Storage » click "Clear Cache".
  4. Check Blue Ocean Brain app permissions. If any of these permissions required to use your device's features are disenabled, Blue Ocean Brain might not work.
  5. Uninstall and reinstall Blue Ocean Brain. If nothing else has worked, completely uninstall Blue Ocean Brain then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Blue Ocean Brain not working


2. Fix Blue Ocean Brain Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Blue Ocean Brain be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Blue Ocean Brain not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Blue Ocean Brain may not be able to connect to the Internet when running in the background.

Reported Issues