Contact Old Film Camera Customer Service

Why should I report an Issue with Old Film Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TNP Dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The recorded video is no where to be found!!! I tried recording many times and it says recording but i can't find in my files....annoying...useless app ever.I love your app 'Old Film Camera' it's the most realistically old video filter I've found so far but every time I record a video from the app and then it saves it doesn't show up in my gallery.

2. I'd PAY for this app if it actually worked!!I was looking all over for this! Thank you for having this nice ACTUAL 1910s camera filter! But could you fix the bugs in the app (user's views)Doesn't save to my phone (Galaxy S7 Edge) comes up with just an error.

3. love the video screens though just wish it wld workEverytime I stop the recording , The app shuts down and I get an error message.

4. Videos can't be saved or even shared on Facebook.This camera is Amazing and it sucks at the same time because the videos DO NOT RECORD.

5. It says it's recording and tbe videos are nowhere to be found.

6. it says it records but then when you go to look for the video it doesnt show anything.

7. Please fix, for now I'm uninstalling.Appalling. I would give negative stars if I could.

8. Do you have any advice? Thankshorrible.

1. Fix Old Film Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Old Film Camera: Restarting the app will resolve most errors.
2. Update the Old Film Camera App. Here is how:
   1. On Android goto PlayStore » Search for "Old Film Camera" » Open Old Film Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Old Film Camera » click "UPDATE".
3. Clear Old Film Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Old Film Camera servers.
   1. On Android, goto Settings » Apps » Select "Old Film Camera" » click Storage » click "Clear Cache".
4. Check Old Film Camera app permissions. If any of these permissions required to use your device's features are disenabled, Old Film Camera might not work.
5. Uninstall and reinstall Old Film Camera. If nothing else has worked, completely uninstall Old Film Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Old Film Camera not working

2. Fix Old Film Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Old Film Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Old Film Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Old Film Camera may not be able to connect to the Internet when running in the background.