Published by Vertexshare on Jun 20, 2024

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Why should I report an Issue with Colorize: B&W Photo Colorizer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vertexshare to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Colorize:  B&W Photo Colorizer image 1 contact Colorize:  B&W Photo Colorizer image 2

Colorize Customer Insights

1. Had an old B/W pic of my first car and colourized it and it came out the same blue colour , on an other app it came out Brown, the colours seem to be more true 90% of the time, and works better than other similar apps after trying them, I think this one is the best personallyYour not able to pick eye/hair color, if your picture is from a screenshot it will not repair damaged photo.

2. Pointless checking my connection - can't download if I'm not online! Multiple tries, same result or, just for variety (?) it says I'm trying to upload too fast, wait 30 seconds... Very concerning all the reviews are 5 stars.

3. The colors are so accurate.Im impressed I’m giving this image colorizer five stars because the photo quality has been consistent.

4. With upload, processing and download systems working again I have changed my rating from one to five stars... And will keep it there as long as there are no extended service interruptions going forward.

5. Thank you for fixing the 'retouch' filter!!! Although the app is not perfect and doesn't work on all photos, it is still the best app I have used so far and I have cleared up and colored many old family photos with it.This colorize! is an amazing app, it adds color to photos in a natural way.

6. The colorization is superb!!! The primary disadvantage for me is that the photo quality degrades significantly after colorization.

7. BS!I don't know what to think of all the 5-star reviews here; this app did scan an old black-and-white photo, and did colorize it -- but as if the human subjects were from Mars.

8. It would upload the photo, then the screen would say 'processing..' and then it won't proceed further.

9. # You can create a Black and white And Color Photo.

10. You can't even differentiate whether the photo was colorized or taken by a digital camera.

11. The server upload / download problem is fixed as of February 1, 2023.

Steps to Troubleshoot & Fix Colorize Issues

1. Fix Colorize Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Colorize: Restarting the app will resolve most errors.
  2. Update the Colorize App. Here is how:
    1. On Android goto PlayStore » Search for "Colorize" » Open Colorize: B&W Photo Colorizer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Colorize » click "UPDATE".
  3. Clear Colorize: B&W Photo Colorizer app cache: Clearing cached data will force your app to retrieve the latest data directly from Colorize servers.
    1. On Android, goto Settings » Apps » Select "Colorize: B&W Photo Colorizer" » click Storage » click "Clear Cache".
  4. Check Colorize app permissions. If any of these permissions required to use your device's features are disenabled, Colorize might not work.
  5. Uninstall and reinstall Colorize. If nothing else has worked, completely uninstall Colorize then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Colorize not working


2. Fix Colorize Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Colorize be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Colorize not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Colorize may not be able to connect to the Internet when running in the background.

Reported Issues