Contact M32-Q Customer Service

Why should I report an Issue with M32-Q?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MUSIC Tribe Brands DE GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I found out that I had to put my phone in AIRPLANE mode, with WiFi on and connected to the same WiFi network as the board to get it to see and connect to the board.

2. Wasn't at all obvious about rotating the phone to landscape to get the full functionality but we were in a bit of a rush, and the experts to hand only had the iOS version which is inexplicably different.Aside from the HORRIBLE design of this app-- nope, there's just no getting past it.

3. This is great if you have an iPhone.... otherwise it pretty much sucked with Android, as it wouldn't stay connected to WiFi.

4. But otherwise very helpful app.When I got a new phone and tried to install, it said that it was for an older version of Android, to check if there was an update... couldn't find one.

5. As a sound guy, I can't even get the band to use this for their IEMs simply because it looks so confusing to them.I had trouble getting this connecting to the M32 board.

6. So sad that with all of the technology today (even with Android, sorry), that the developers can't seem to keep up.Great when it works, but highly temperamental.

7. After connecting to the same WiFi network as the sound board, the app wouldn't see the board.

8. My phone works with the x32, as well as Mackie boards, but can't connect with the Midas? Lame.I use this for church all the time and it's awesome.

9. Mitigated to a large extent by using the option to force the app to stay awake, but it really should be able to re-establish connection if it doesn't rather than require quitting out and starting over.

10. Have to rely on master board to adjust output from other sources.This app worked great until I got my S10.

11. For the price we paid for the board, your tech guys should be able to keep up with the technology.

1. Fix M32-Q Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart M32-Q: Restarting the app will resolve most errors.
2. Update the M32-Q App. Here is how:
   1. On Android goto PlayStore » Search for "M32-Q" » Open M32-Q » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for M32-Q » click "UPDATE".
3. Clear M32-Q app cache: Clearing cached data will force your app to retrieve the latest data directly from M32-Q servers.
   1. On Android, goto Settings » Apps » Select "M32-Q" » click Storage » click "Clear Cache".
4. Check M32-Q app permissions. If any of these permissions required to use your device's features are disenabled, M32-Q might not work.
5. Uninstall and reinstall M32-Q. If nothing else has worked, completely uninstall M32-Q then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing M32-Q not working

2. Fix M32-Q Server issues & Internet Connection

1. Check network connection: An unstable Internet will make M32-Q be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to M32-Q not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, M32-Q may not be able to connect to the Internet when running in the background.