Contact Music Player Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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1. Helps me to sort out the music according to categories and the sound is so beautiful.Great app, I've been looking for this kind of player..... I love it coz I'm now able to delete some folders I nolonger want that I couldn't get rid off before.

2. Or can adjust to slow motion.Exceptional equalizer, Very good design/functionalty/features, all around excellent Media Player compared to most ive tried.

3. And I can delete stuff off my phone using it, and not having to regrant it permission to do so is great.

4. Unfortunately, they all made any music played sound like complete & utter dogsπt.

5. I would seriously rather eat the corn out of my own feces than let this "so-called" music player touch another one of my songs.

6. If possible can you maybe update it into an add free app or maybe you can charge a reasonable fee for it so we could enjoy it more.This is a really great app! I have a question, though.

7. Would like to have an option to be able to switch up the apps colors sceme.I love it so much.

8. Well, I've had time to go through the music player.

9. I'm totally glad that I did, it sounds good on my phone, but when I connect it to my Android radio in my truck stand back.

10. Just wish this app had a paid version so I can get rid of the adsGreat sound from this palyer.

11. But i hope the next design will have an option of the color Equalizer bars.

1. Fix Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music Player: Restarting the app will resolve most errors.
2. Update the Music Player App. Here is how:
   1. On Android goto PlayStore » Search for "Music Player" » Open Music Player - Equalizer & MP3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player » click "UPDATE".
3. Clear Music Player - Equalizer & MP3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player servers.
   1. On Android, goto Settings » Apps » Select "Music Player - Equalizer & MP3" » click Storage » click "Clear Cache".
4. Check Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Music Player might not work.
5. Uninstall and reinstall Music Player. If nothing else has worked, completely uninstall Music Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music Player not working

2. Fix Music Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music Player may not be able to connect to the Internet when running in the background.