Contact LIVE CONTROL Customer Service

Why should I report an Issue with LIVE CONTROL?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MUSIC Tribe Brands DE GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The loudspeakers use Bluetooth 4 wireless technology to communicate with the app, so you will need a mobile device running Android 5 or higher.

2. The app does not play any sound.

3. It is for remote control purposes only.

4. Music level indicators are located above the input wheels.

1. A buggy App is one thing, but one that just flat-out doesn't work is unacceptable.Stuck in scanning mode with my current phone and tab even after manual update of FW on the speakers, but managed to connect with an older phone as previously pointed out by others.

2. As other posters have pointed out, in order for newer Android versions to properly connect on Bluetooth you must first use an older Android version to update the speaker's firmware to version 1.2 (my S8+ then connected to the 200bt).

3. Forever scanning :( shame, the speaker is great.Gets stuck on the opening screen trying to pair despite phone being paired to speaker.

4. App not 100% but good enough on my older Samsung J3 phone.Update: I was able to connect to the MPA200BT using my wife's Galaxy Tab.

5. The app needs updating to avoid pairing issues.scans but does not connect to the mpa200bt from my samsung s7 edge.

6. Pairing the phone took a few tries as did updating but worked great to do mixing from the audience for our simple outdoor church service.

7. Seems like your app has problems connecting to about every Android phone out there and not a peep on an update or perhaps even a solution to the problem.

8. My screen gets stuck at the loading/scanning screen despite being paired with the MPA200BT.

9. It might be a little easier than using the screen on the back of the MPA200BT, but not by much.It works well once you can pair it properly.

10. I used her app to update the firmware of the MPA200BT.

11. If so, update the firmware and then try connecting with your device.

1. Fix LIVE CONTROL Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LIVE CONTROL: Restarting the app will resolve most errors.
2. Update the LIVE CONTROL App. Here is how:
   1. On Android goto PlayStore » Search for "LIVE CONTROL" » Open LIVE CONTROL » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LIVE CONTROL » click "UPDATE".
3. Clear LIVE CONTROL app cache: Clearing cached data will force your app to retrieve the latest data directly from LIVE CONTROL servers.
   1. On Android, goto Settings » Apps » Select "LIVE CONTROL" » click Storage » click "Clear Cache".
4. Check LIVE CONTROL app permissions. If any of these permissions required to use your device's features are disenabled, LIVE CONTROL might not work.
5. Uninstall and reinstall LIVE CONTROL. If nothing else has worked, completely uninstall LIVE CONTROL then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LIVE CONTROL not working

2. Fix LIVE CONTROL Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LIVE CONTROL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LIVE CONTROL not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LIVE CONTROL may not be able to connect to the Internet when running in the background.