Published by 66 Audio LLC

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Why should I report an Issue with MotionControl?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 66 Audio LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MotionControl

1. MotionControl now enables fluid conversation with Amazon Alexa and the new PRO Voice wireless headphones.

2. Experience tens of millions of songs at the sound of your very own voice with the power of Alexa. Just Ask.

3. Introducing the all-new PRO Voice with Amazon Alexa.

4. Download it for free today and enjoy an entirely new wireless headphone experience!

5. Note: Continued use of GPS running in the background can dramatically decrease battery life.

MotionControl Customer Insights

1. Tried many time to reach out to app developer and the company... ANo response whatsoever!!I LOVE my 66 audio headphones, both pairs! BUT... I just upgraded my phone to Android 12, and now this app won't work AT ALL! Bad news since that's the only way to check your battery level.

2. But this app doesn't seem to register the battery levels correctly so my headphones turn off with no notice.

3. Only good thing is the equalizer and the option to turn lights off.Use to work before 2021, then all of a sudden, it stopped working.

4. Those of us with Wear OS watches want those features too!Nice in theory, doesn't work.

5. I like that I can adjust how my headphones sounds and that you can turn off the blinking LED lights, something the previous headphones couldn't do.

6. Update please.Doesn't work with Android 12.

7. Why do your app doesn't connect automatically when the headphones are turned on.

8. Why I can't go to Device Search mode by long tap? What have you done with such a cool application?I might be behind the curve or something, but I've never had headphones with this kind of customization.

9. One question, though: why is there no support for Android Wear with the MotionControl app? I can see the app is available for use with Apple Watch for selecting equalizer settings and such.

10. Why do your 3d antena signal can't bypass my body, mine previous headphones did it without 3d antena.

11. Headphone finder feature also doesn't work.

Steps to Troubleshoot & Fix MotionControl Issues

1. Fix MotionControl Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MotionControl: Restarting the app will resolve most errors.
  2. Update the MotionControl App. Here is how:
    1. On Android goto PlayStore » Search for "MotionControl" » Open MotionControl » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MotionControl » click "UPDATE".
  3. Clear MotionControl app cache: Clearing cached data will force your app to retrieve the latest data directly from MotionControl servers.
    1. On Android, goto Settings » Apps » Select "MotionControl" » click Storage » click "Clear Cache".
  4. Check MotionControl app permissions. If any of these permissions required to use your device's features are disenabled, MotionControl might not work.
  5. Uninstall and reinstall MotionControl. If nothing else has worked, completely uninstall MotionControl then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MotionControl not working


2. Fix MotionControl Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MotionControl be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MotionControl not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MotionControl may not be able to connect to the Internet when running in the background.

Reported Issues