Published by Eurisko Mobility S.A.L. Offshore on Feb 9, 2024

Report an issue with Best Assistance.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Best Assistance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eurisko Mobility S.A.L. Offshore to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Best Assistance image 1 contact Best Assistance image 2

About Best Assistance

1. Through its advanced design and user-friendly structure, users will find it easy to access dedicated sections, useful functionalities and range of information about their health insurance policies.

2. It’s a state-of-the-art and a fully interactive Mobile App designed to assist Best Assistance beneficiaries.

3. At the same time, users can surf over the public sections allowing them to stay up-to-date with our business news.

Best Assistance Customer Insights

Steps to Troubleshoot & Fix Best Assistance Issues

1. Fix Best Assistance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Best Assistance: Restarting the app will resolve most errors.
  2. Update the Best Assistance App. Here is how:
    1. On Android goto PlayStore » Search for "Best Assistance" » Open Best Assistance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Best Assistance » click "UPDATE".
  3. Clear Best Assistance app cache: Clearing cached data will force your app to retrieve the latest data directly from Best Assistance servers.
    1. On Android, goto Settings » Apps » Select "Best Assistance" » click Storage » click "Clear Cache".
  4. Check Best Assistance app permissions. If any of these permissions required to use your device's features are disenabled, Best Assistance might not work.
  5. Uninstall and reinstall Best Assistance. If nothing else has worked, completely uninstall Best Assistance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Best Assistance not working


2. Fix Best Assistance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Best Assistance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Best Assistance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Best Assistance may not be able to connect to the Internet when running in the background.

Reported Issues