Published by BG Studio

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Why should I report an Issue with Double Side Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BG Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Double Side Camera

1. So you can take photos or record videos with the front camera & rear camera simultaneously. - There are four basic camera layouts to choose from. - You can freely drag the camera layout to change its position.

2. This app is able to use front camera & rear camera of the phone at the same time.

3. Some devices are prohibited from starting the front and rear cameras at the same time by the manufacturer.

4. Therefore, there is no guarantee that this app will work on all devices.

Double Side Camera Customer Insights

1. In the Camera built in app i can switch between all 2 back and 1 front cameras while taking a video, without stopping, but only for upto Full Hd 60fps(for some reason it does not work for 4k)It shows both camera.

2. Hope it gets fixed.On my LgG8x - i do get a preview for both cameras - when i take a photo, the buttons just hide - when i take a video it shows that it us recording, but i can't find the recording anywhere.

3. But it has next to no settings options, most of the time the video files are broken and won't play, and it doesn't override the screen timeout.

4. While recording video with this app the screen time out iniated and the screen went black.

5. No point in using it for video recordingsAmazing!!! I found out about directors view and thought that was a cool idea especially since Im doing a lot of digital journaling now and trying to capture something everyday.

6. I can tell you that the video quality does seem pretty bad on this app.I give two stars only because in the most basic sense, it does work.

7. I tapped on the screen to turn it back on as usual and found the video recording had stopped.

8. However, it does not let you choose which camera (phones have multiple rear cameras these days).

9. I even cleaned the cache, lowered the quality and changed the type of camera but it was no help.This app does a decent job.

10. The video shows recording but doest not get saved anywhere.

11. Also it does not record video neither does it take phot.

Steps to Troubleshoot & Fix Double Side Camera Issues

1. Fix Double Side Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Double Side Camera: Restarting the app will resolve most errors.
  2. Update the Double Side Camera App. Here is how:
    1. On Android goto PlayStore » Search for "Double Side Camera" » Open Double Side Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Double Side Camera » click "UPDATE".
  3. Clear Double Side Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Double Side Camera servers.
    1. On Android, goto Settings » Apps » Select "Double Side Camera" » click Storage » click "Clear Cache".
  4. Check Double Side Camera app permissions. If any of these permissions required to use your device's features are disenabled, Double Side Camera might not work.
  5. Uninstall and reinstall Double Side Camera. If nothing else has worked, completely uninstall Double Side Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Double Side Camera not working


2. Fix Double Side Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Double Side Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Double Side Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Double Side Camera may not be able to connect to the Internet when running in the background.

Reported Issues