Contact Pocket MIDI Customer Service

Why should I report an Issue with Pocket MIDI?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BG Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is not a simple "Piano Keyboard", because it supports 128 musical instruments, including Piano, Dulcimer, Accordion, Harmonica, Guitar, Bass, Violin, Trumpet, Sax, Flute, Banjo, Tinkle Bell, etc. - 3 keyboard layouts: 21 Keys, 36 Keys and 72 Keys. - 4 label options: "CDEFGAB", "Do Re Mi Fa Sol La Si", "1234567" and Disable. - 5 languages for the instrument list: English, France, Spanish, Chinese and Japanese.

1. Is there setting for that if so please let me know Otherwise a great app.Can you please add a import MIDI feature?There is must have to be recording optionIt's SO COOL I DON'T EVEN ONOW WHY PEOPLE HATE THIS I LOVE THIS!!!No midi supportThis instrumants are no fair ... They have no releas quilityCant record sampleGarbage.

2. Looked promising.. However the biggest turnoff was that The Note sound goes off even when key is still pressed.

3. Don't waste timeVery goodVery nice, but the sound is very short.

4. The Note should keep playing until key is released.

1. Fix Pocket MIDI Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket MIDI: Restarting the app will resolve most errors.
2. Update the Pocket MIDI App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket MIDI" » Open Pocket MIDI » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket MIDI » click "UPDATE".
3. Clear Pocket MIDI app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket MIDI servers.
   1. On Android, goto Settings » Apps » Select "Pocket MIDI" » click Storage » click "Clear Cache".
4. Check Pocket MIDI app permissions. If any of these permissions required to use your device's features are disenabled, Pocket MIDI might not work.
5. Uninstall and reinstall Pocket MIDI. If nothing else has worked, completely uninstall Pocket MIDI then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket MIDI not working

2. Fix Pocket MIDI Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket MIDI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket MIDI not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket MIDI may not be able to connect to the Internet when running in the background.