Published by Avaya Incorporated on Apr 15, 2024

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Why should I report an Issue with Avaya Spaces?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Avaya Incorporated to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Avaya Spaces

1. We think it’s pretty ironic that some team collaboration tools actually create more distraction, so we made sure that Spaces supports teams without being a nuisance.

2. It supports all of today’s most preferred forms of communication (like phone, email and chat) so that every person in your organization can work the best way they know how. - Accessible from your mobile device or from a web browser...

3. Spaces was made by a bunch of people who are passionate about finding better ways to get work done.

4. Spaces is an app that centralizes your team conversations into one place.

5. We also like free stuff, which is why we made Spaces completely free to use.

6. You can upgrade to a paid version, but it’s not necessary to realize the benefit of our brand of team collaboration.

Avaya Spaces Customer Insights

1. Chat, post, manage your task, even all your previous meetings, chats and video compilation team recordings available to download if needed in future.

2. If someone send me a message in the chat I should leave the space totally to view the message The application here need a lot of work as my experience is very bad with itWonderful.

3. Lacks a lot of polish and useful features such as the ability to search in a conversation and reply to a particular message.

4. Works in many environments and from anywhere.Amazing experience fantastic app, Dial-in options, to video and voice calls.

5. I highly recommend it.Having used several online meeting/video conferencing/collaboration systems, I can honestly say I find Avaya Spaces to be the most flexible.

6. -Video lag that sees at the beginning of a connection lacks confidence in people even before they start having real conversation with people.

7. So many features to mention, file sharing, chat, and manage tasks from smartphone, tablet and laptop.

8. There's an issue with the notifications where if a message arrives, you get notified but the message is not present in the conversation.

9. I can barely hear conversations with the phone volume maxed out.The app doesn't even open! I logged in using my MS account.

10. Declaration - I currently work for Avaya.The volume is very low on the speaker mode.

11. It says "Avaya stopped working".The desktop app is very good.

Steps to Troubleshoot & Fix Avaya Spaces Issues

1. Fix Avaya Spaces Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Avaya Spaces: Restarting the app will resolve most errors.
  2. Update the Avaya Spaces App. Here is how:
    1. On Android goto PlayStore » Search for "Avaya Spaces" » Open Avaya Spaces » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avaya Spaces » click "UPDATE".
  3. Clear Avaya Spaces app cache: Clearing cached data will force your app to retrieve the latest data directly from Avaya Spaces servers.
    1. On Android, goto Settings » Apps » Select "Avaya Spaces" » click Storage » click "Clear Cache".
  4. Check Avaya Spaces app permissions. If any of these permissions required to use your device's features are disenabled, Avaya Spaces might not work.
  5. Uninstall and reinstall Avaya Spaces. If nothing else has worked, completely uninstall Avaya Spaces then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avaya Spaces not working


2. Fix Avaya Spaces Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Avaya Spaces be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avaya Spaces not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avaya Spaces may not be able to connect to the Internet when running in the background.

Reported Issues

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