Published by Hancom, Inc.

contact Hancom Space Chat with our AI-based Hancom Space Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Hancom Space?



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Why chat with our AI Hancom Space Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Hancom Space.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Perhaps it's me.Seems to work good as a document storage and reader.Paying over 40,000won for a year license? it is definetely not worth it! I rather do my stuff through Teamviewer! Insanity!Cannot open.

2. This app seems to replace an app ( Hancom Office, Netfice 24) that I used to use for office documents and believe I had even paid for.

3. When I try to open it, it takes me to the PlayStore to install this new app.

4. There is no description or anything so I am uninstalling.Downloaded the app and it didn't help me so I uninstalled it.

5. I have no problems with Hancom brand.

6. Will not open with my email address.New App to me.

7. Hancom is awesome.Just not useful.

8. They put out good stuff.

9. I shouldn't of given it one star.

10. I tried to take it off but It doesn't let me.

11. I am looking forward to this.

Steps to Troubleshoot & Fix Hancom Space Issues

1. Fix Hancom Space Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hancom Space: Restarting the app will resolve most errors.
  2. Update the Hancom Space App. Here is how:
    1. On Android goto PlayStore » Search for "Hancom Space" » Open Hancom Space » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hancom Space » click "UPDATE".
  3. Clear Hancom Space app cache: Clearing cached data will force your app to retrieve the latest data directly from Hancom Space servers.
    1. On Android, goto Settings » Apps » Select "Hancom Space" » click Storage » click "Clear Cache".
  4. Check Hancom Space app permissions. If any of these permissions required to use your device's features are disenabled, Hancom Space might not work.
  5. Uninstall and reinstall Hancom Space. If nothing else has worked, completely uninstall Hancom Space then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hancom Space not working


2. Fix Hancom Space Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hancom Space be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hancom Space not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hancom Space may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!