Published by Brad Nichols

Report an issue with Automatize CIG Move.
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Why should I report an Issue with Automatize CIG Move?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Brad Nichols to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Automatize CIG Move Customer Insights

1. cannot turn it up.Garbage app, wants too many permissions, uses a lot of data stream, location has to be on all the time, will tell you poor interest connection, while it uses all your data for location.Horrible doesn't notify android software about updates.

2. If they bought single server with many cores and ram everything will work properly and no missing boxes.Can't get registered, the app won't send verification to carrier for authentication first impression it sucks.

3. Got bumped down the queue to a 60 truck list for updating again to a newer version.Why do you need to know my location at all times even when I'm not using the app for loads? There's no need for that.

4. It is because they obviously cannot figure out how to sync a single database between the multiple webservers they have hidden behind the load balancer.

5. when i accepte a load and i click to view where im picking up it takes me back where you have to accept the load again, even though the load has been accepted.

6. First impression is still the same.The sound notification didn't go off and i just lost two loads.

7. Spent 48 hrs at loading facility with no load Chatted with tech support.

8. This app has a long way to go before it is reliable and fair to all drivers, regardless of carrier.Drivers have no control of the app, coordinator can complete the order while you are unloading still.

9. They will send you automated messages telling you to contact your carrier, when your carrier is not the issue.

10. It connects to an NGinx or HA-Proxy load balancer.

11. Would give 0 stars if I could.So done some digging, found out this app is using amazon cloud service.

Steps to Troubleshoot & Fix Automatize CIG Move Issues

1. Fix Automatize CIG Move Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Automatize CIG Move: Restarting the app will resolve most errors.
  2. Update the Automatize CIG Move App. Here is how:
    1. On Android goto PlayStore » Search for "Automatize CIG Move" » Open Automatize CIG Move » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Automatize CIG Move » click "UPDATE".
  3. Clear Automatize CIG Move app cache: Clearing cached data will force your app to retrieve the latest data directly from Automatize CIG Move servers.
    1. On Android, goto Settings » Apps » Select "Automatize CIG Move" » click Storage » click "Clear Cache".
  4. Check Automatize CIG Move app permissions. If any of these permissions required to use your device's features are disenabled, Automatize CIG Move might not work.
  5. Uninstall and reinstall Automatize CIG Move. If nothing else has worked, completely uninstall Automatize CIG Move then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Automatize CIG Move not working


2. Fix Automatize CIG Move Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Automatize CIG Move be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Automatize CIG Move not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Automatize CIG Move may not be able to connect to the Internet when running in the background.

Reported Issues