Published by Appculus Technologies on Aug 3, 2024

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Why should I report an Issue with OnSite Checklist - Site Audits?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Appculus Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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OnSite Checklist Customer Insights

1. This is a feature that is needed for real audits as certain questions may be on the condition of such equipment and more things but not being able to customize how answers written and the amount of points for each answer.. can't do it refunded for me... there are better free apps even though I am looking for a decent paid app.Fantastic app.

2. Would it be possible to add account based services to access across different devices? If not would it be possible to share templates and inspections to edit or work on different devices.

3. 1) Can percentage scores be changed to give result to two decimal places for example 91.25%. 2) Can the additional information contained in the Scores and Actions under separate tabs be included in the PDF report.

4. Keep up the good work.Fantastic. Worth it's weight in gold Use their templates and modify to suit yourself.

5. If its still up here I hope its for a reason and support will come up with a solution asap..hopefully ..thanksHas potential but regular glitches (e.g. can't generate a report, can't select a logo from the gallery etc.) make it unreliable and frustrating to use.

6. Nevertheless, it appears that it doesn't have a backup option nor it syncs with other devices; so, if you lose your phone, kiss goodbye to all your information.

7. Would be happy to pay a few quid for it if it worked reliably.Needs export function and sync with other users.

8. It's very easy to use generates great reports and very easy to customise templates to suit you needs.

9. The only issue I find is that on the mobile device, the last query on your list may be found UNDER the button used to Add another query item.

10. I will give it 5 stars when a syncing, or at least a backup, option is enabled.This app needs an upgrade for Android 13 version.

11. The export template button does not work.

Steps to Troubleshoot & Fix OnSite Checklist Issues

1. Fix OnSite Checklist Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OnSite Checklist: Restarting the app will resolve most errors.
  2. Update the OnSite Checklist App. Here is how:
    1. On Android goto PlayStore » Search for "OnSite Checklist" » Open OnSite Checklist - Site Audits » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OnSite Checklist » click "UPDATE".
  3. Clear OnSite Checklist - Site Audits app cache: Clearing cached data will force your app to retrieve the latest data directly from OnSite Checklist servers.
    1. On Android, goto Settings » Apps » Select "OnSite Checklist - Site Audits" » click Storage » click "Clear Cache".
  4. Check OnSite Checklist app permissions. If any of these permissions required to use your device's features are disenabled, OnSite Checklist might not work.
  5. Uninstall and reinstall OnSite Checklist. If nothing else has worked, completely uninstall OnSite Checklist then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OnSite Checklist not working


2. Fix OnSite Checklist Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OnSite Checklist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OnSite Checklist not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OnSite Checklist may not be able to connect to the Internet when running in the background.

Reported Issues