Contact Checklist Customer Service

Why chat with our AI Checklist Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Checklist.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. It was so user friendly before and I could make all kinds of checklists that were separate; I used it for everything! Now there is one huge checklist, I can't designate which one I want a task on, I can't delete individual tasks, and it's super slow.

2. I want the old version back!! I may have to change checklist apps if it doesn't improve as changes are made.

3. After failing to adjust to the new version, I've been trying other checklist apps, but nothing comes close to how effective and intuitive this app used to be.

4. Please listen to the feedback, if you can't change it back, maybe make the old version accessible as an alternate UI?I've used this app for a long time and really liked it.

5. If old features are there through menus, swiping, or some other user interaction, I haven't been able to find them or there is an issue with the build and they didn't make it in properly.

6. The current version lacks the capability to compress/open individual tasks (with subtasks).

7. There was nothing wrong with the old app...This is a great checklist app! The app nails the layout, subtasks and easy of use right on the head! I really like how all of your subtasks are nested on separate screens rather than one long checklist like you would have in Keep.

8. I'm saying this as a long-time user who wants to see the devs succeed--after multiple attempts, the new version is just unusable for me.

9. It would be nice though if on the web version you could collapse your nested tasks, it would just save a lot of scrolling, but I can overlook this.

10. They show up blank no matter what, so overall, I find myself just not going back to use this anymore sadly.Update: I would honestly pay $50 to have access to the old UI version of this app.

11. Checklists migrated from the old version do not seem to be editable.

1. Fix Checklist Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Checklist: Restarting the app will resolve most errors.
2. Update the Checklist App. Here is how:
   1. On Android goto PlayStore » Search for "Checklist" » Open Checklist » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Checklist » click "UPDATE".
3. Clear Checklist app cache: Clearing cached data will force your app to retrieve the latest data directly from Checklist servers.
   1. On Android, goto Settings » Apps » Select "Checklist" » click Storage » click "Clear Cache".
4. Check Checklist app permissions. If any of these permissions required to use your device's features are disenabled, Checklist might not work.
5. Uninstall and reinstall Checklist. If nothing else has worked, completely uninstall Checklist then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Checklist not working

2. Fix Checklist Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Checklist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Checklist not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Checklist may not be able to connect to the Internet when running in the background.