Published by Appculus Technologies on Jul 22, 2024

Report an issue with Snap Markup.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Snap Markup: Photo Markup tool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Appculus Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Snap Markup: Photo Markup tool image 1 contact Snap Markup: Photo Markup tool image 2

Snap Markup Customer Insights

1. The program is unusable as it is so I'm changing my rating to 1 star.. I wish I could give them 0 stars.Slightly different (and not as user-friendly) skin on (mostly) the same tools available in at least 2-3 other photo markup apps, but this one has more intrusive ads, and littered my notifications with junk messages (Try Snap Markup for... Use Snap Markup to..." — as if I don't know what the app is for).

2. It's a real shame because the app itself is pretty good but it takes forever to accomplish anything with so many distractions.The app works great, being able to use different colors, text sizes with rotation, squares and circles, line, and more.

3. The only problems I've noticed so far is, the picture quality doesn't reach maximum quality like my phone and also, painting the edges of a picture is hard to fill in, off the edge of phone screen.I'm enjoying the app.

4. Good luck w/ continued dev.Sad! The free version worked and saved images fine.

5. If I scroll many screens n choose a photo then decide to do the next in sequence instead.... I am suddenly at the beginning of the file again! Even if there was a paging down option it would be better for my purposes.

6. I doubt that will happen.Does exactly what I needed it to do: draw arrows and other annotations onto images.

7. The only drawback so far: when I finish and save a marked photo I am put at the beginning of hefty photos file.

8. Howevet: when i hit the back button, and am asked if i want to save the image, i click yes and it saves, but then the "if you want to save" comes back up instead of continuing back to the browser.

9. Still works great.I love this app and it used to work great, but now when I try to load an image, all I get is a medieval guy with a sword.

10. It looked like a better, more distinct annotation that is easier to visually parse.Very good app, just what I needed thanks.

11. Snap Markup completely copies the tools, and interface.

Steps to Troubleshoot & Fix Snap Markup Issues

1. Fix Snap Markup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Snap Markup: Restarting the app will resolve most errors.
  2. Update the Snap Markup App. Here is how:
    1. On Android goto PlayStore » Search for "Snap Markup" » Open Snap Markup: Photo Markup tool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Snap Markup » click "UPDATE".
  3. Clear Snap Markup: Photo Markup tool app cache: Clearing cached data will force your app to retrieve the latest data directly from Snap Markup servers.
    1. On Android, goto Settings » Apps » Select "Snap Markup: Photo Markup tool" » click Storage » click "Clear Cache".
  4. Check Snap Markup app permissions. If any of these permissions required to use your device's features are disenabled, Snap Markup might not work.
  5. Uninstall and reinstall Snap Markup. If nothing else has worked, completely uninstall Snap Markup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Snap Markup not working


2. Fix Snap Markup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Snap Markup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Snap Markup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Snap Markup may not be able to connect to the Internet when running in the background.

Reported Issues