Contact Clock Tuner Customer Service

Why should I report an Issue with Clock Tuner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BuzzSoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I recommend fiddling with the settings some while timing a baseline watch (that you've already timed using some other method) so that you know you're getting an accurate reading.I own a clock repair shop and i got this app because i figured it would be something good to use on house calls.

2. Also, there seems to be very little documentation on what the app is reporting on my phone's screen.I've been using this for a couple of years now, on different Android versions.

3. The downside to this device is that you need to be able to fit your phone inside the clocks being tested.

4. Clip-on timegrapher microphones solve the lack of sensitivity, and running it through a beat indicator pick-up ($40-$50) on Timesavers Website.

5. I don't know if it is that the watches are worn or the app not working on the higher frequencies with the remote phone mike.

6. But: this app is the best current one out there-This app had been useful for regulating my mechanical watches, although it's not terribly accurate.

7. Detects beats per hour with phone microphone set against watch case, which is all you really need.

8. Using this app and the built-in mic on my Galaxy S8+, I was able to very easily regulate my 1980s Vostok Amphibia from -500s/d to -4s/d.

9. It only gives you a 30 minute free trial, but it's well worth the $5 to upgrade and keep using it.

10. Looked good at first but after paying $4.99 for the full version and using it a while, I noticed that everything is either dead on or +/- 7, 15, 21,28, 35 etc.

11. Tried several watches from 18-28.8kbph and with the exception of 15, the error rate was always in multiples of 7.

1. Fix Clock Tuner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Clock Tuner: Restarting the app will resolve most errors.
2. Update the Clock Tuner App. Here is how:
   1. On Android goto PlayStore » Search for "Clock Tuner" » Open Clock Tuner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clock Tuner » click "UPDATE".
3. Clear Clock Tuner app cache: Clearing cached data will force your app to retrieve the latest data directly from Clock Tuner servers.
   1. On Android, goto Settings » Apps » Select "Clock Tuner" » click Storage » click "Clear Cache".
4. Check Clock Tuner app permissions. If any of these permissions required to use your device's features are disenabled, Clock Tuner might not work.
5. Uninstall and reinstall Clock Tuner. If nothing else has worked, completely uninstall Clock Tuner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Clock Tuner not working

2. Fix Clock Tuner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Clock Tuner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Clock Tuner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Clock Tuner may not be able to connect to the Internet when running in the background.