Contact Simply Tuner Customer Service

Why should I report an Issue with Simply Tuner - Violin, Cello &?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mango Future to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tips: If there are fine-tuning screws on your instrument, when the indicator is not close to sides (no large offset), then you can use fine-tuning to adjust the string. - Audio Mode: the way to the professional musician! -If you encounter any problems during the use process, or have any suggestions for us, you can submit your feedback in the "Setup-Feedback”. -Welcome to join Violy music practice community.

2. This app can help music beginners to tune their instruments easily and professionally. - Click the left top button (Violin / Viola / Cello) to select your instrument. - Check the indicator, follow the text instruction and tune the string.

3. Our current main product is an App called “ Violy - Smart Music Partner", which can follow instrumental sounds in real time, and evaluate at the end of each practice, point out the intonation and rhythm mistakes.

4. This App mainly assists parents to accompany and help music students through the feedback from the app immediately, so as to improve the efficiency of instrument practice.

5. We are a team dedicated to using the latest AI & IT technology to improve the efficiency of music instrument practice.

6. We want to make a Tuner for parents, children, and violin beginners, who have no knowledge of musical at all.

7. This is a simple Tuner app designed for String Instruments.

8. Follow「ViolyPractice」on Facebook, Instagram, Twitter, and Reddit.

9. Share your learning experience with us!!

10. If you encounter any problems during the use process, or have any suggestions for us, please feel free to Email Support@violy.

1. As a beginner at the cello and learning to read music, this was so simple and easy my cello was tuned within a few minutes even after restringing.When I'm tuning my violin, on the G, D, and E string, they are all on the same volume acording to the app, and with A string, when I pluck it once it says it is really low, but when I puck it again it says it is slightly low please fix this.

2. Use your ears.This is very good for beginner players, it is clear and tells the reader what string to play, but it is also very basic, you can only tune the strings and not individual notes, and not the best for more advanced playersThis app is not working.

3. Quick, seems to catch the note better than some others, and the fact that it starts by playing the note for the string you're tuning to is nice, and helps develop the ear.Easy to understand for a beginner.

4. Lastly, it was a playback feature, so you can hear the note when you are tuning! I highly recommend this app!Wouldn't pick up the sound most of the time.

5. I rated it a 4 because you have to change notes every time you do a new note.Best violin tuning app I've found so far.

6. The first time I used it, it told me the E string was 'Very low', I tightened it and it went loose.

7. Any time I use it, makes it sound lower or higher than what its ment to be.Amazing App! When My regular violin tuner got lost, I was desperate to find one.

8. It was wonderful for the first string until it wouldn't even do that when I tried to go back.This might not be the app's fault but on the OnePlus7 Pro, this thing is completely wrong.

9. After that when I changed strings it wouldn't register sound from the cello most of the time.

10. I was trying to tune a cello and the A key worked for the first time.

11. It tells you what string to play, listens to your note, and tells you if it's to high or to low.

1. Fix Simply Tuner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Simply Tuner: Restarting the app will resolve most errors.
2. Update the Simply Tuner App. Here is how:
   1. On Android goto PlayStore » Search for "Simply Tuner" » Open Simply Tuner - Violin, Cello & » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simply Tuner » click "UPDATE".
3. Clear Simply Tuner - Violin, Cello & app cache: Clearing cached data will force your app to retrieve the latest data directly from Simply Tuner servers.
   1. On Android, goto Settings » Apps » Select "Simply Tuner - Violin, Cello &" » click Storage » click "Clear Cache".
4. Check Simply Tuner app permissions. If any of these permissions required to use your device's features are disenabled, Simply Tuner might not work.
5. Uninstall and reinstall Simply Tuner. If nothing else has worked, completely uninstall Simply Tuner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Simply Tuner not working

2. Fix Simply Tuner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Simply Tuner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Simply Tuner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Simply Tuner may not be able to connect to the Internet when running in the background.