Published by Yousician Ltd. on Nov 20, 2024

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Why should I report an Issue with GuitarTuna: Tuner,Chords,Tabs?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yousician Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GuitarTuna Customer Insights

1. New Update: I would pay for the service to learn songs but The auto scroll don't work - (you can literally strum anything and it will move on) - also I can figure out the strumming pattern (there should be an option to hear the intended strums) - because just seeing the chord is that one strum only? If so it don't sound musical - gonna continue learning from YouTube where I don't have to figure it out - just need to mirrorEasy to use, accurate, and ad-free (I think?).

2. I guess it's still worth it for free if you want to wait 30 seconds and use it solely for a tuner, but otherwise it may just be easier to buy a real tuner and keep it with your guitarNo trial without card pre-payment.

3. Sucks that you guys couldn't just stick to being a good tuner.Made my life easier, havent played in about 8 years, got my guitar out to realize I didnt have a tuner.

4. Etc etc.I have been using this tuner for a few years to tune my guitar and mandolin.

5. By trying to both tune your guitar and teach you on the same platform, it runs too slowly.I have been using this guitar tuning app for the better part of a decade.

6. Now it takes a long time to open and you've got to go through two screens trying to get you to subscribe before you can get to the tuner, and deal with the ads and more suggestions for you to use paid parts of the app.

7. At least until I memorize my favorite alternate tunings 😜 I wish it would stop showing me "learn to play guitar easily ads".

8. Finally, I would find it easier if the tuner were chromatic like my old Boss TU-12.Wonderful tuner easy to use will explore more when i have more time.

9. I fully intend to get the paid version when I get the chance to see what else they have.It'd be nice if it still loaded as quick as it used to but now it takes 4x as long and if you bought pro version you're SOL and have to sit through ads, that you can't even close half the time, anyway.

10. Calibration with decimals to the hundredths or thousandths would be nice too.I think it's a cool app but right away a major turn off for me was the Quiz sections or mini games with the Beginner Chords.

11. Why not keep the answers/options in the same place instead of constantly switching its position? It should be about learning and choosing the right chord, not constantly being on the lookout for the next position of the chord that was previously in spot one, etc.

Steps to Troubleshoot & Fix GuitarTuna Issues

1. Fix GuitarTuna Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GuitarTuna: Restarting the app will resolve most errors.
  2. Update the GuitarTuna App. Here is how:
    1. On Android goto PlayStore » Search for "GuitarTuna" » Open GuitarTuna: Tuner,Chords,Tabs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GuitarTuna » click "UPDATE".
  3. Clear GuitarTuna: Tuner,Chords,Tabs app cache: Clearing cached data will force your app to retrieve the latest data directly from GuitarTuna servers.
    1. On Android, goto Settings » Apps » Select "GuitarTuna: Tuner,Chords,Tabs" » click Storage » click "Clear Cache".
  4. Check GuitarTuna app permissions. If any of these permissions required to use your device's features are disenabled, GuitarTuna might not work.
  5. Uninstall and reinstall GuitarTuna. If nothing else has worked, completely uninstall GuitarTuna then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GuitarTuna not working


2. Fix GuitarTuna Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GuitarTuna be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GuitarTuna not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GuitarTuna may not be able to connect to the Internet when running in the background.

Reported Issues

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