Contact Video Editor Customer Service

Why should I report an Issue with Video Editor – Fast, slow, reverse, boomerang?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AppTrends to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That's not what I wanted to dowaste of time not even worth a single star, when i tried to do slow and fast videos....direct gave an error message 'video convertion failed' don't prefer this appIf I could give this up zero stars I would , this app is so useless very annoying frustrating very very useless I recommend you not downloading it is a waste of data dataI wanted to create a boomerang and I couldn't preview it.

2. Had to uninstall and reinstall but the quality (videos) is one of the best and I'd recommend it, kinda.The app is nice but when I make a video and I want to trim it it keeps giving me a 10 second video, and when I watch the video I can't hear it.It is amazing app But when I make my video in slow motion it's song are also become slow.

3. And make my video completely.......disordered. 😐 .It's fine I guessbut for people who like to create videos it's nice for you but not for me for people who like to do this I definitely think you should download it look for people who don't like to do this don't waste your data so yeah,!!!!This app has no use.

4. I done a video, nothing but for wasting time 😡Fake app ever! Its always said Failed ! Urghhhh!!! Maybe is my data is slow but when i check it, it still full.

5. It told me to pick a video of my choice.

6. And that's what I did and then it tells me to trim my video.

7. Because I have an Android and I wanted to do a boomerang with Snapchat so I tried.

8. However, after editing a few videos it just, well.. stops.

9. Then I waited for hours trying to save the videoIt is not a very good app .

10. It does what it's supposed to, definitely.

11. Nothing special really boring.

1. Fix Video Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Editor: Restarting the app will resolve most errors.
2. Update the Video Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Video Editor" » Open Video Editor – Fast, slow, reverse, boomerang » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Editor » click "UPDATE".
3. Clear Video Editor – Fast, slow, reverse, boomerang app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Editor servers.
   1. On Android, goto Settings » Apps » Select "Video Editor – Fast, slow, reverse, boomerang" » click Storage » click "Clear Cache".
4. Check Video Editor app permissions. If any of these permissions required to use your device's features are disenabled, Video Editor might not work.
5. Uninstall and reinstall Video Editor. If nothing else has worked, completely uninstall Video Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Editor not working

2. Fix Video Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Editor may not be able to connect to the Internet when running in the background.