Published by Vamoos Ltd

Report an issue with VIVID Travel.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with VIVID Travel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vamoos Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

VIVID Travel Customer Insights

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Steps to Troubleshoot & Fix VIVID Travel Issues

1. Fix VIVID Travel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VIVID Travel: Restarting the app will resolve most errors.
  2. Update the VIVID Travel App. Here is how:
    1. On Android goto PlayStore » Search for "VIVID Travel" » Open VIVID Travel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIVID Travel » click "UPDATE".
  3. Clear VIVID Travel app cache: Clearing cached data will force your app to retrieve the latest data directly from VIVID Travel servers.
    1. On Android, goto Settings » Apps » Select "VIVID Travel" » click Storage » click "Clear Cache".
  4. Check VIVID Travel app permissions. If any of these permissions required to use your device's features are disenabled, VIVID Travel might not work.
  5. Uninstall and reinstall VIVID Travel. If nothing else has worked, completely uninstall VIVID Travel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VIVID Travel not working


2. Fix VIVID Travel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VIVID Travel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VIVID Travel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VIVID Travel may not be able to connect to the Internet when running in the background.

Reported Issues