Published by ISD Innovations, Inc.

Report an issue with Suicide Prevention App.
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Why should I report an Issue with Suicide Prevention App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ISD Innovations, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Suicide Prevention App image 1 contact Suicide Prevention App image 2

Suicide Prevention App Customer Insights

1. Mainly I was just talking to myself but it helped.Love the user interface app looks good lots of good information!It doesn't have many features, but the suicide risk assessment test is useful.Dont do it.

2. I downloaded it to check it and it was goodI lost my dog Angel in June and without her I felt pretty much alone and missed her and still miss her so much.

3. I'm in the Great Lakes region.Good idea to focus on that ! It may help people.

4. I felt as if I lost purpose and thought seriously about taking my life.

5. The cookies thing says they will collect ALL PERSONAL INFORMATION.

6. Couldn't get local help listings.

7. I used this app along with many others to just talk about how I felt.

8. I used my 4G location, and it would not update from Southern CA.

9. I suicidal.. not stupid.

10. Update.

Steps to Troubleshoot & Fix Suicide Prevention App Issues

1. Fix Suicide Prevention App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Suicide Prevention App: Restarting the app will resolve most errors.
  2. Update the Suicide Prevention App App. Here is how:
    1. On Android goto PlayStore » Search for "Suicide Prevention App" » Open Suicide Prevention App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Suicide Prevention App » click "UPDATE".
  3. Clear Suicide Prevention App app cache: Clearing cached data will force your app to retrieve the latest data directly from Suicide Prevention App servers.
    1. On Android, goto Settings » Apps » Select "Suicide Prevention App" » click Storage » click "Clear Cache".
  4. Check Suicide Prevention App app permissions. If any of these permissions required to use your device's features are disenabled, Suicide Prevention App might not work.
  5. Uninstall and reinstall Suicide Prevention App. If nothing else has worked, completely uninstall Suicide Prevention App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Suicide Prevention App not working


2. Fix Suicide Prevention App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Suicide Prevention App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Suicide Prevention App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Suicide Prevention App may not be able to connect to the Internet when running in the background.

Reported Issues