Contact AMBOSS Knowledge Library Customer Service

Why should I report an Issue with AMBOSS Knowledge Library?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AMBOSS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This comprehensive library works on the go and offline so students and doctors can find the medical answers they need anytime, anywhere. - Find clinical answers in as little as 5 seconds with the high-powered search function. - Boost efficiency with accessible medical insights and information. - Improve patient outcomes with uptodate medical knowledge and guidelines. - Make more informed decisions with diagnostic flowcharts, management checklists, drug dosing, clinical calculators, warning signs, and more. - Dive into our comprehensive exam preparation resource and study for USMLE® Step 1, Step 2 CK, Step 2 CS, and NBME® Shelf exams. - Find answers to your study questions and look up diagnostic and treatment information in seconds with our “Medical Wiki. - The AMBOSS Medical Knowledge Library app is crosslinked with the AMBOSS Qbank app so you can jump seamlessly between them, answer practice questions, and master high-yield topics for your USMLE Step and NBME Shelf exams. - Be prepared for every clinical rotation with the AMBOSS Clerkship Survival Guides. - Find the most important information on any topic with the Highlighting tool and High-Yield mode. - Bridge knowledge gaps by turning on the Learning Radar which will highlight weaknesses from your Qbank sessions. - Enhance your learning with interactive tables and medical imaging with digital overlays that highlight key anatomical and pathological structures. - Download the AMBOSS Medical Knowledge Library app. - Once that’s done, you’ll have 5 days to explore the platform for FREE. - When your 5-day free trial is up, choose the membership that’s right for you and become part of the AMBOSS medical community.

2. The AMBOSS Medical Knowledge Library app is the ultimate resource for medical students and clinicians.

3. If you have any questions, check out our Help Center or get in touch and we’ll be happy to assist.

1. You helped make learning enjoyable for me againVery good app, exceptional design and accessibility, but unfortunately a little pricey being the fact that by the quality and quantity of medical information there are other apps like Merck that are free.

2. They could have easily gone the way of uworld and alienated their users by forcing draconic limitations that hinder the learning experience in order to protect their bottom line; but instead, they created an incredible product that I believe is deserving of even full price.

3. A "dark mode" option for the mobile app, like web site has.Currently, this is my number 1 medical knowledge reference by far .

4. I used it for a while as a medical professional but the fact that we do not have all the time in the world to read it (many of us know that in this profession we rarely have free time), I had to give up on it.

5. Better visualised.My favorite medical reference app by far!! 3 changes things that I hope to see: 1.

6. I would like to see links on the library page that give the option to take you to the drug reference page, like how in the drug reference, there are links to take you to the library.

7. On the adverse effects/cautions, I wish they were collapsable or pop-ups, like on the library pages, so you don't have to endlessly scroll to find a specific caution.

8. Only tiny complaint would be I wish the Anki add on had more picture previews for some mouse-over summaries, especially for anatomical and histological words.

9. It's annoying and worst of all, time consuming.Honestly, hats off to amboss.

10. I'd highly recommend it!I have seen many medical apps but I couldn't have any better app to mention than this.

11. **If there is an option , I would like to subscribe for lifetime**Bug: If your trial expires, you have no way of logging out of the app unless you uninstall and reinstall.

1. Fix AMBOSS Knowledge Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AMBOSS Knowledge Library: Restarting the app will resolve most errors.
2. Update the AMBOSS Knowledge Library App. Here is how:
   1. On Android goto PlayStore » Search for "AMBOSS Knowledge Library" » Open AMBOSS Knowledge Library » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AMBOSS Knowledge Library » click "UPDATE".
3. Clear AMBOSS Knowledge Library app cache: Clearing cached data will force your app to retrieve the latest data directly from AMBOSS Knowledge Library servers.
   1. On Android, goto Settings » Apps » Select "AMBOSS Knowledge Library" » click Storage » click "Clear Cache".
4. Check AMBOSS Knowledge Library app permissions. If any of these permissions required to use your device's features are disenabled, AMBOSS Knowledge Library might not work.
5. Uninstall and reinstall AMBOSS Knowledge Library. If nothing else has worked, completely uninstall AMBOSS Knowledge Library then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AMBOSS Knowledge Library not working

2. Fix AMBOSS Knowledge Library Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AMBOSS Knowledge Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AMBOSS Knowledge Library not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AMBOSS Knowledge Library may not be able to connect to the Internet when running in the background.