Contact ALLO IQ Customer Service

Why should I report an Issue with ALLO IQ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Allo Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ALLO IQ allows subscribers to secure and take control of their home Wi-Fi network.

2. Secure your home with app features such as network security, SSID and password management.

3. Take control with app features such as parental controls and block unwanted content from entering your home.

1. Software is installed on another device but wants me to reregister router but it won't scan the qr code or accept keyboard input data.

2. I get alerts when something new connects to my account, but it's useless as far as actually managing my network.Unreliable, does not consistently retain devicesDoe not work.

3. First of all, the app does not tell you that if you reset your password, this also resets your credentials to be able to connect to your router.

4. The options and wi-fi capabilities are unique and so instantly notification is incredible.OK, app would be better if it had log List options in needs to be better at identifying devices that connect to the networkTerrible experience.

5. Still can't get connected to my router after manually entering info or try to scan QR code.

6. App is total junk.Useless if you use your own router it does nothing.

7. When installed on second phone, could not open account even after reading QR codes.

8. When you click on the update SSID option, I can only get it to display the 2.4 GHz network even though I'm clearly on a 5 gigahertz network.

9. You cannot change settings even if you use their router.

10. I had to type in another app, copy, and paste into this app.Can't login to my account.

11. Once installed can not log in as input kept doubling/tripling letters.

1. Fix ALLO IQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ALLO IQ: Restarting the app will resolve most errors.
2. Update the ALLO IQ App. Here is how:
   1. On Android goto PlayStore » Search for "ALLO IQ" » Open ALLO IQ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALLO IQ » click "UPDATE".
3. Clear ALLO IQ app cache: Clearing cached data will force your app to retrieve the latest data directly from ALLO IQ servers.
   1. On Android, goto Settings » Apps » Select "ALLO IQ" » click Storage » click "Clear Cache".
4. Check ALLO IQ app permissions. If any of these permissions required to use your device's features are disenabled, ALLO IQ might not work.
5. Uninstall and reinstall ALLO IQ. If nothing else has worked, completely uninstall ALLO IQ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ALLO IQ not working

2. Fix ALLO IQ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ALLO IQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ALLO IQ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ALLO IQ may not be able to connect to the Internet when running in the background.