Published by GateHouse Media, LLC

Report an issue with Beacon Journal eNewspaper.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Beacon Journal eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Beacon Journal eNewspaper Customer Insights

1. By far the worst app ever for reading this paper.I recently got a subscription to the ABJ, and I use this app to read the paper.

2. It's a real hemorrhoid now to enlarge the print to be able to actually read articles.

3. If it's not fixed in the next few days, I will terminate my subscription and uninstall the app.Ever since it was updated I cannot get it to open.

4. I recently renewed my subscription!The last update caused issues preventing me from opening articles.

5. The main problem I have is that you can not open the app.I downloaded the latest version of this app and still only get a blank page with an "X" in the top right corner.

6. Can enlarge print by pinch spreading the display or just tapping on the article.

7. You click an article on the paper and the app brings it up in mobile form.

8. Gives a real newspaper feel with all the advantages of modern technology!PITA to use.

9. its so bad I might cancel my subscription after 40 years.

10. NYT, Washington Post and other apps have no such problems.

11. Couldn't open so I installed and reinstalled, still won't open.

Steps to Troubleshoot & Fix Beacon Journal eNewspaper Issues

1. Fix Beacon Journal eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beacon Journal eNewspaper: Restarting the app will resolve most errors.
  2. Update the Beacon Journal eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Beacon Journal eNewspaper" » Open Beacon Journal eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beacon Journal eNewspaper » click "UPDATE".
  3. Clear Beacon Journal eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Beacon Journal eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Beacon Journal eNewspaper" » click Storage » click "Clear Cache".
  4. Check Beacon Journal eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Beacon Journal eNewspaper might not work.
  5. Uninstall and reinstall Beacon Journal eNewspaper. If nothing else has worked, completely uninstall Beacon Journal eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beacon Journal eNewspaper not working


2. Fix Beacon Journal eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beacon Journal eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beacon Journal eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beacon Journal eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues