AppContacterPublished by Epoch Times Association Inc on Jul 7, 2024
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Steps to Troubleshoot & Fix 에포크타임스 Issues
1. Fix 에포크타임스 Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart 에포크타임스: Restarting the app will resolve most errors.
- Update the 에포크타임스 App. Here is how:
- On Android goto PlayStore » Search for "에포크타임스" » Open 에포크타임스 » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for 에포크타임스 » click "UPDATE".
- Clear 에포크타임스 app cache: Clearing cached data will force your app to retrieve the latest data directly from 에포크타임스 servers.
- On Android, goto Settings » Apps » Select "에포크타임스" » click Storage » click "Clear Cache".
- Check 에포크타임스 app permissions. If any of these permissions required to use your device's features are disenabled, 에포크타임스 might not work.
- Uninstall and reinstall 에포크타임스. If nothing else has worked, completely uninstall 에포크타임스 then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing 에포크타임스 not working
2. Fix 에포크타임스 Server issues & Internet Connection
- Check network connection: An unstable Internet will make 에포크타임스 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to 에포크타임스 not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, 에포크타임스 may not be able to connect to the Internet when running in the background.
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