Contact Epoch TV Customer Service

Why should I report an Issue with Epoch TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Epoch Times Association Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Especially for news and other content that we like to watch and then talk about as a family, we consider a casting option to be THE MOST IMPORTANT technical feature on these kinds of apps.

2. I got the Google podcast app so I could download and listen offline, but many of the episodes I want aren't available because of "misinformation."I like the content being presented, but the app itself need more development.

3. And I know I can trust I am being told the truth.This is a great platform with excellent truthful reporting that stays with the facts as they are revealed and they are increasing entertainment options on it.

4. The Epoch TV app should have download for offline viewing, and a podcast section (with download capability.) I started listening to videos while driving, but used too much data.

5. Example) When clicking into cinema, if I'm was looking for a specific show/movie it is difficult to find exactly what I'm looking for as you cannot filter/search for a specific title.Update: this problem is now resolved after a quick response from customer support.

6. Could this perhaps be included in the next update? Then I’d definitely give 5 stars and would also be more willing to pay for a subscription if we could use it on our TV.They are straight shooters, they're going to bring the facts of the matter and share the receipts for you to study your self.

7. The reason is because we love to watch this kind of content together as a family on our big screen TV, but the app does not have an option to cast.

8. It's a bummer because I was really interested in Kash Patel's content.Outstanding investigative reporting.

9. The search function isn't really useful and there isn't categories or any level of organization that I can use to sort the large library of content.

10. Lately journalists from either of the two main political views here in the US have made any discussion about politics extremely right or left depending on what news channel you're watching.

11. The Epoch Times is an oasis in the desert, reporting the facts and you decide.

1. Fix Epoch TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Epoch TV: Restarting the app will resolve most errors.
2. Update the Epoch TV App. Here is how:
   1. On Android goto PlayStore » Search for "Epoch TV" » Open Epoch TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Epoch TV » click "UPDATE".
3. Clear Epoch TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Epoch TV servers.
   1. On Android, goto Settings » Apps » Select "Epoch TV" » click Storage » click "Clear Cache".
4. Check Epoch TV app permissions. If any of these permissions required to use your device's features are disenabled, Epoch TV might not work.
5. Uninstall and reinstall Epoch TV. If nothing else has worked, completely uninstall Epoch TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Epoch TV not working

2. Fix Epoch TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Epoch TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Epoch TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Epoch TV may not be able to connect to the Internet when running in the background.