Contact Health Passport Worldwide Customer Service

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1. I think they are even hiding the rating button and are putting their own fake ratings....Taking a photo and uploading doesn't work - only upload from the gallery, acccount registration has so many faults, no passport number for dependents, when checking on security sms and returning to app, it crashes.

2. 3 stars cause registration worked without any worries, but dont know why DAM health promotes this as a necessity.This is the MOST USELESS App on my phone so far!!! I have been tested a lot of times and have been vaccinated and it didn't show on the app.

3. I recommend anyone who doesn't get their result in a reasonable time to start chasing the clinic immediately for an email copy.This app is one of the worst I have ever known.

4. How many people born in 2021 are going to be using their cellphone to register on this app? * After you tell it that you want to UPLOAD a photograph, the app insists on getting access to your camera, then it allows you to upload.

5. This is an essential service in South Africa, where Infernal Affairs have been unable to come up with an internationally recognised proof of vaccination.

6. Once you have it installed, you have to pay a member of the syndicate to look at your locally-issued piece of pasteboard and basically certify that said piece of pasteboard is in fact a valid vaccination certificate.

7. But don't change all the letters to upper case, it wants a lower case letter as well, but it doesn't tell you that.

8. App is total tripe, we almost missed our flight because there were no results in the app after 24 hours, I phoned the clinic and they immediately issued the results via email.

9. However after I did the test and got the result, this app still doesn't show the result so I don't know what's the point of this app.

10. To update your vaccination you need to do this via Ireland, Mexico or South Africa.

11. Where I am going need everything in printed format anyway.A waste of time.

1. Fix Health Passport Worldwide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Health Passport Worldwide: Restarting the app will resolve most errors.
2. Update the Health Passport Worldwide App. Here is how:
   1. On Android goto PlayStore » Search for "Health Passport Worldwide" » Open Health Passport Worldwide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Health Passport Worldwide » click "UPDATE".
3. Clear Health Passport Worldwide app cache: Clearing cached data will force your app to retrieve the latest data directly from Health Passport Worldwide servers.
   1. On Android, goto Settings » Apps » Select "Health Passport Worldwide" » click Storage » click "Clear Cache".
4. Check Health Passport Worldwide app permissions. If any of these permissions required to use your device's features are disenabled, Health Passport Worldwide might not work.
5. Uninstall and reinstall Health Passport Worldwide. If nothing else has worked, completely uninstall Health Passport Worldwide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Health Passport Worldwide not working

2. Fix Health Passport Worldwide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Health Passport Worldwide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Health Passport Worldwide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Health Passport Worldwide may not be able to connect to the Internet when running in the background.