Published by ActionDash on Nov 22, 2024

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Why should I report an Issue with ActionDash: Screen Time Helper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ActionDash to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ActionDash: Screen Time Helper image 1 contact ActionDash: Screen Time Helper image 2

About ActionDash: Screen Time Helper

1. It also helps you Self-control and boost your Productivity by showing how much time you spend on your favorite apps and set app usage limits and enter "focus mode". ★ Focus mode: lets you pause distracting apps with a single tap so you can better focus your time.

2. You can also set a schedule to turn on Focus mode automatically and reduce distractions while you’re at work, school, or home. ★ App usage limits: temporarily block any application that you are over-using and stay focused.

3. ActionDash, by Sensor Tower, takes the Digital Wellbeing app as a starting point, makes it available to all Android users, but it is more than that.

4. All information is maintained in accordance with our Privacy Policy and Sensor Tower is using the respective permissions with active consent by the end-user.

5. Android's Accessibility Services are used for detecting which website you are on and, in turn, blocking the websites you have requested to block.

6. ✔️ Available in 17 Global Languages including English, German, Spanish, French etc.

7. ActionDash is here to help you find your phone/life balance and overcome your Phone Addiction.

8. If you encounter any issues or have any suggestions to improve the app, please feel free to write to us at actiondashapp@gmail. com .

9. Rating is very important to us in establishing trust with our user base.

10. We love hearing from our users and getting their feedback!

11. We'd really appreciate if you could rate us 5 stars here on Google Play.

ActionDash Customer Insights

1. But setting a daily usage limit for certain apps doesn't have the option to make it vary day by day without changing it manually.I've found this app to be extremely helpful! It works just how I need it, making it harder to access distracting apps when I need to focus.

2. I have also set a time where I can't use anything when it's time for bed, so I have been getting a lot more sleep, I'm definitely recommending this to my friendsThis app is a really solid app for time management; with good design, and very practical and good options to stay away from your phone.

3. The main reason I sought it out initially is that it allows you to exclude certain apps that don't necessarily represent "screen time" such as audible, clock, and maps.

4. For instance, I use my YouTube app during the night to listen to sleep meditations and music but would like to limit my usage of it during the day, but not completely block it with focus mode.Pretty disappointed in this.

5. I liked how it could limit apps, but it wasn't flexible enough for my needs: different weekend time limits, etc.

6. The good thing is that I can still finish my YouTube video on the corner to the screen, so I don't end up turning off the limit to finish the video and get distracted.

7. One thing I don't like is that there was originally a sort of cool down timer that prevented you from turning off focus mode or adjusting an app off the restricted list while focus mode is active and it's no longer there nor is there an option to toggle it.

8. however, its main purpose is to allow me to see changes in usage through time and it is not doing that at the moment, because it frequently does not save statistics.

9. This app unfortunately doesn't live up to it yet.This app is the best screen time app! The typical app gives you an option to ignore the reminder, this one doesn't.

10. If you leave apps open, but your phone is no where near you, it still counts as time on the app.

11. One feature I would like to see is being able to vary app limit time by day.

Steps to Troubleshoot & Fix ActionDash Issues

1. Fix ActionDash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ActionDash: Restarting the app will resolve most errors.
  2. Update the ActionDash App. Here is how:
    1. On Android goto PlayStore » Search for "ActionDash" » Open ActionDash: Screen Time Helper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ActionDash » click "UPDATE".
  3. Clear ActionDash: Screen Time Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from ActionDash servers.
    1. On Android, goto Settings » Apps » Select "ActionDash: Screen Time Helper" » click Storage » click "Clear Cache".
  4. Check ActionDash app permissions. If any of these permissions required to use your device's features are disenabled, ActionDash might not work.
  5. Uninstall and reinstall ActionDash. If nothing else has worked, completely uninstall ActionDash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ActionDash not working


2. Fix ActionDash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ActionDash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ActionDash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ActionDash may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Здравствуйте. Подскажите, а почему я вошёл в аккаунт на новом телефоне, и у меня всё время показывает 0 минут экранного времени, хотя я в нём уже сидел. Почему не показывает? Это ошибка, или связано со входом в аккаунт?

    — by Тимофей 8 months ago