Contact Screen Time Customer Service

Why should I report an Issue with Screen Time - StayFree?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StayFree Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I didn't look too hard, but didn't see a super easy override feature (when I tried the override feature it didn't work at all, but I loved the quotes!) It's free and works great! (Haven't tried the time limits and other features).This app has been the only app to keep me accountable for my screen time.

2. I was able to leave apps free and available that I want access to like audible, while setting time limits during the day on goggle, FB, etc.

3. Also if YouTube goes into small window mode, and then I open it back up, I get stuck in an endless loop where I open YouTube full screen, the popup from StayFree pops up, I make a selection, YouTube goes small screen again...Incredibly helpful.

4. like if you change a limit from 1 hr to 30 min, that doesnt need a challenge because im further limiting my screen time 2.

5. I would like to add maybe a way to unblock some apps on sleeptime mode, I'd like to have my messeges be unblocked.its been very helpful in helping me get off my phone, however, a couple of things i would like to see added/changed are 1.

6. I think it would be great to have the Focus Mode be a button you can press at the main screen of the app instead of having to go through menus to enable itI really like the limits on the go! But it isn't working well.

7. it would be cool if you could customize which apps count toward your screen time.

8. Since then my screen time has gone down drastically, I have been much more productive, and I've been much happier as a result.

9. This one, however, perfectly delivers on everything I need.Quite frankly, I was spending wayyy too much time on my phone and as a result I wasn't getting much done.

10. Focus time during the night blocks everything, but you can allow what you want like phone and text.

11. It's supposed to block Instagram at 1 hour but it doesn't work until I open the app, then it doesn't work again after a bit of time.

1. Fix Screen Time Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Screen Time: Restarting the app will resolve most errors.
2. Update the Screen Time App. Here is how:
   1. On Android goto PlayStore » Search for "Screen Time" » Open Screen Time - StayFree » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Time » click "UPDATE".
3. Clear Screen Time - StayFree app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Time servers.
   1. On Android, goto Settings » Apps » Select "Screen Time - StayFree" » click Storage » click "Clear Cache".
4. Check Screen Time app permissions. If any of these permissions required to use your device's features are disenabled, Screen Time might not work.
5. Uninstall and reinstall Screen Time. If nothing else has worked, completely uninstall Screen Time then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Screen Time not working

2. Fix Screen Time Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Screen Time be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Screen Time not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Screen Time may not be able to connect to the Internet when running in the background.