Contact My Reimbursement Benefits Customer Service

Why should I report an Issue with My Reimbursement Benefits?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Acclaris Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Better to use paper form and fax machine.It distorts images that you upload requiring multiple uploads and the need to check your claims regularly.

2. Otoh, the app could use some "user design thoughtfulness." For example, the date of service needs to be entered twice, even if there was only a single day.

3. There is no excuse.In last two weeks I am getting an error message: Server error there was a problem processing your request.

4. There are a few similar quibbles, that acclaris could _easily_ identify and resolve, if they convened a few user groups.

5. Fingers crossed.Terrrrrible, locked out or system error all the time.

6. In general, their user interfaces are sub-par, despite Acclaris' role.

7. THIS APP DOESN'T WORK!The bugs mentioned in previous reviews seem to have been resolved.

8. Problem not fixed.Picture of claims is always off.

9. Claims which have all info fail then resumbit to be accepted.

10. A total waste of time and storage space.

11. I have called customers service and reported the issue about 10 days ago.

1. Fix My Reimbursement Benefits Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Reimbursement Benefits: Restarting the app will resolve most errors.
2. Update the My Reimbursement Benefits App. Here is how:
   1. On Android goto PlayStore » Search for "My Reimbursement Benefits" » Open My Reimbursement Benefits » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Reimbursement Benefits » click "UPDATE".
3. Clear My Reimbursement Benefits app cache: Clearing cached data will force your app to retrieve the latest data directly from My Reimbursement Benefits servers.
   1. On Android, goto Settings » Apps » Select "My Reimbursement Benefits" » click Storage » click "Clear Cache".
4. Check My Reimbursement Benefits app permissions. If any of these permissions required to use your device's features are disenabled, My Reimbursement Benefits might not work.
5. Uninstall and reinstall My Reimbursement Benefits. If nothing else has worked, completely uninstall My Reimbursement Benefits then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Reimbursement Benefits not working

2. Fix My Reimbursement Benefits Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Reimbursement Benefits be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Reimbursement Benefits not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Reimbursement Benefits may not be able to connect to the Internet when running in the background.