Published by Abit Technology

Report an issue with ABIT.
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Why should I report an Issue with ABIT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Abit Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ABIT Customer Insights

1. Can I know what is your latest version???For first time users the features are too much , and a bit confusing too, this can be discouraging.Unable to log.in everytime i logged.in it will automatically going back to my cellphone wall!! This is a big wallet big scam dud! Dont install!! All my assets gone!first is for simple and easy to use but, later is so much worst.

2. I request for an option, Coin listing should have index properties on rates, market change, name & etc.Absolutely rip off like 5 USDT transfer fee and the app looks dodgy all the time I won't recommend it to anyone.

3. WthMy swp token is freeze it's cancel I withdrawal I'm sending somany email so there is no replyreturn my assets, this is the worst exchanger ever existed.

4. is scam or ?!I use my email but it work with phone number!!!!!! It's not smart enoughI was away for some time and i now i couldn't log in to my account.

5. Looks like a ponzi scheme rather than a exchangeRepeating msgs keeps appearing and even after following the instructions, the whole msgs reappears again.

6. Hi! "Invalid parameter" there is a bug, after updating the latest updates, unabled to get account logged-in.

7. It says my account does not exist.

8. It is becoming the reason of avoiding ABIT as an Exchange.

9. I am trading in but Withdrawal fee should be down.

10. And there is still no upgrade.

Steps to Troubleshoot & Fix ABIT Issues

1. Fix ABIT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ABIT: Restarting the app will resolve most errors.
  2. Update the ABIT App. Here is how:
    1. On Android goto PlayStore » Search for "ABIT" » Open ABIT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABIT » click "UPDATE".
  3. Clear ABIT app cache: Clearing cached data will force your app to retrieve the latest data directly from ABIT servers.
    1. On Android, goto Settings » Apps » Select "ABIT" » click Storage » click "Clear Cache".
  4. Check ABIT app permissions. If any of these permissions required to use your device's features are disenabled, ABIT might not work.
  5. Uninstall and reinstall ABIT. If nothing else has worked, completely uninstall ABIT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ABIT not working


2. Fix ABIT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ABIT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ABIT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ABIT may not be able to connect to the Internet when running in the background.

Reported Issues