Published by octopus.nic on Jul 31, 2024

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Why should I report an Issue with Web scan - dual account?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of octopus.nic to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Web scan - dual account image 1 contact Web scan - dual account image 2

About Web scan - dual account

1. It is a tool for downloading videos & Status. - Our video downloader app is not responsible for any kind of re-usage of any media downloaded by the user.

2. So with our app you can save your favorite status and can access them anytime. - This Web Scan app is not affiliated with WhatsApp.

3. Now you can use same account in multiple device. direct Chat help users to send direct message to someone not in your contacts.

4. Web scan is an very useful app which open same account on multiple device.

5. Web Scan : Would you like to open two account in same device or same account in multiple devices then this app for you.

6. The company, product, and service names used in this app are for identification purposes only, and the use of these names, trademarks, and brands does not imply endorsement.

7. Please note that all product names, logos, brands, trademarks, and registered trademarks are the property of their respective owners.

8. Status Saver: Currently on Wa you can only view your friend’s status (image or video), but if you want to save it for your use there is no option.

9. And status saver saves your favorite wa status to your gallery.

10. With Wa new status feature, all status automatically disappear after 24 hours.

11. Web Scan - Dual Accounts is owned by us.

Web scan Customer Insights

1. Plz help and suggest mevery nice app , except thay we cannot message a new #, nad we cant send documents on phone,but its bery nice no bugs for meI have given you all the stars because this app is awesome and it did a great job for me 🙏Can't work this app give total deputation 😡It's not working again, it written connecting to WhatsApp, make sure your computer as an active internet connection.

2. It only works while the other account is online and over time , it requires connection again.Whatscan pro is truly an amazing application.

3. Everyone must use it for daily use.Worst app every time it is increasing time, instead of this we can use whatscan, maximum it takes only 1 minute, but this app is increasing time like 5 mins 10 mins 15 mins and goes on.

4. Everyone must use it for daily use.Whatscan pro is truly an amazing application.

5. Everyone must use it for daily use.Whats web scan is truly an amazing application.

6. That's all, it won't open again.It's a very wonderful app, only that you should improve the mode of connection.

7. Works like a charm.

8. Works like a charm.

9. Works like a charm.

10. App is very good.. but how to download images voice video from chat.

11. It is superfast and too easy for one to use.

Steps to Troubleshoot & Fix Web scan Issues

1. Fix Web scan Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Web scan: Restarting the app will resolve most errors.
  2. Update the Web scan App. Here is how:
    1. On Android goto PlayStore » Search for "Web scan" » Open Web scan - dual account » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Web scan » click "UPDATE".
  3. Clear Web scan - dual account app cache: Clearing cached data will force your app to retrieve the latest data directly from Web scan servers.
    1. On Android, goto Settings » Apps » Select "Web scan - dual account" » click Storage » click "Clear Cache".
  4. Check Web scan app permissions. If any of these permissions required to use your device's features are disenabled, Web scan might not work.
  5. Uninstall and reinstall Web scan. If nothing else has worked, completely uninstall Web scan then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Web scan not working


2. Fix Web scan Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Web scan be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Web scan not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Web scan may not be able to connect to the Internet when running in the background.

Reported Issues