Contact Flaredown Customer Service

Why should I report an Issue with Flaredown for Chronic Illness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Logan Merriam to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Flaredown is a website and mobile app that makes it easy to monitor your chronic illness.

1. Even the best symptom trackers get time consuming and tedious of they don't save reliably.I haven't been able to record my symptoms for 5 days (I've gotten an error message when opening the app).

2. But you can't do anything with the data.This is great! I can keep track of as many aspects of my chronic illnesses as I wish, and I can compare symptoms with other symptoms or possible triggers to try to narrow down contributing factors.

3. I've downloaded Bearable and it has way more options and seems more reliable.I've tried several different apps and Flaredown is the best for making it easy to enter your data daily, especially if you have multiple conditions.

4. It seems clear to me that the app is designed by and for people that really want to build a highly focused that makes it easy for people to daily record their symptoms, etc.

5. It's simple and quick enough that I don't min inputting the info in two different apps.Very limited, ridiculous symptoms to choose from (10, to be exact.

6. also if you forget a symptom it suggests things for you as well I'm very new to the app but so far I'm very very impressed and that's not easy! Somethin I've been looking for quite some time.

7. The save feature is very unreliable so as it currently stands you need the time, frusteration tolerance, physical ability, and patience to enter and re-enter every small bit of information.

8. This app is easy to use, but the problems with it are detrimental.This has the potential to be an amazing symptom tracking app but the developer needs to debug it first.

9. I need to be able to track my symptoms consistently and this app is not reliable.

10. I was able to change it for one day but the next day it reset to my previous symptoms and treatments.

11. When I came back to it I wanted to change the symptoms the track as well as the medications.

1. Fix Flaredown Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Flaredown: Restarting the app will resolve most errors.
2. Update the Flaredown App. Here is how:
   1. On Android goto PlayStore » Search for "Flaredown" » Open Flaredown for Chronic Illness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flaredown » click "UPDATE".
3. Clear Flaredown for Chronic Illness app cache: Clearing cached data will force your app to retrieve the latest data directly from Flaredown servers.
   1. On Android, goto Settings » Apps » Select "Flaredown for Chronic Illness" » click Storage » click "Clear Cache".
4. Check Flaredown app permissions. If any of these permissions required to use your device's features are disenabled, Flaredown might not work.
5. Uninstall and reinstall Flaredown. If nothing else has worked, completely uninstall Flaredown then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Flaredown not working

2. Fix Flaredown Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Flaredown be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Flaredown not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Flaredown may not be able to connect to the Internet when running in the background.