Published by Guarantee Trust Life on Oct 21, 2024

Report an issue with GTL E-App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GTL E-App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Guarantee Trust Life to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GTL E-App

1. This application is used to quote and apply for Guarantee Trust Life Insurance products, and access marketing materials and educational videos.

GTL E-App Customer Insights

1. I would love this app if not for the lack of functionality with the bottom of the screen being hidden when you are entering vital data and issues with inaccurate quoting unless you recycle the payment mode.

2. Result? Uninstalled.Exceptional application! Works well and easy to sign-up clients.It doesn't work.

3. After submitting my login and password it takes me to a blank screen.Won't open.

4. Blank screen everytime I sign in.

5. So many things that are right with this app are overshadowed by the insubstantial user interface.Non functional.

6. Uninstalled, reinstalled...same thing.

7. Stops running.

Steps to Troubleshoot & Fix GTL E-App Issues

1. Fix GTL E-App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GTL E-App: Restarting the app will resolve most errors.
  2. Update the GTL E-App App. Here is how:
    1. On Android goto PlayStore » Search for "GTL E-App" » Open GTL E-App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GTL E-App » click "UPDATE".
  3. Clear GTL E-App app cache: Clearing cached data will force your app to retrieve the latest data directly from GTL E-App servers.
    1. On Android, goto Settings » Apps » Select "GTL E-App" » click Storage » click "Clear Cache".
  4. Check GTL E-App app permissions. If any of these permissions required to use your device's features are disenabled, GTL E-App might not work.
  5. Uninstall and reinstall GTL E-App. If nothing else has worked, completely uninstall GTL E-App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GTL E-App not working


2. Fix GTL E-App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GTL E-App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GTL E-App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GTL E-App may not be able to connect to the Internet when running in the background.

Reported Issues