Published by Cheer Up Studio

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Why should I report an Issue with Frame?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cheer Up Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Frame

1. In your life, you have a lots of beautiful memories event: a party, dating, birthday, congratulations event, graduation, wedding,... with a lots of photos, with this software you can save all your memories event into beautiful art frame and share to your friends, your family,..

2. With Frame you has awesome photo edit application which you can easy way to edit your photos and share! - Share photo via social networks : Facebook, Instagram, Twitter, Picasa, G+, Email, SMS, Zalo, v.

3. Frame with lots of beautiful art frames can quick combine photos into cool art frame.

4. All frames into this software is designed with high resolution, creative and not similar with another apps in store.

5. Hope you love this software.

6. Just download Frame to have moments of relax extremely fun and exciting.

Frame Customer Insights

1. The stickers are super cute too and I don't mind watching an ad to access the stickers just once! I reccomend this app to anyone who likes taking pictures.Not that good as compared to others, the collages are stationary you cant adjust the photos as u want.

2. Your clarification will be helpfulUnable to load images from gallery even after allowance, keeps on loading in recents, can't change anything, keeps on loading till the last breath of user!Doesn't work.

3. Jammed full of advertisements and when you get to pick a photo it just gets stuck on loading.

4. If the system is fixed and error free then many would recommend others to download it.

5. I would request to the developers of this app plz fix the system and make it error free for customers convenient.

6. Nothing simple Frames for simple office design.Love the app, wish there was a buy option to get rid of the ads.

7. I have downloaded this app and tried to make a frame of my photos but its stuck and not going forward.

8. By far the easiest and most precise but the ads take up a lot of time with the frequency I use it.Its alot of fun to make collages out of this.

9. Whatever text I have added is not visible in the final output.

10. It seems this app contains many viruses which led to hanging of our phone.

11. No simple design.

Steps to Troubleshoot & Fix Frame Issues

1. Fix Frame Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Frame: Restarting the app will resolve most errors.
  2. Update the Frame App. Here is how:
    1. On Android goto PlayStore » Search for "Frame" » Open Frame » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Frame » click "UPDATE".
  3. Clear Frame app cache: Clearing cached data will force your app to retrieve the latest data directly from Frame servers.
    1. On Android, goto Settings » Apps » Select "Frame" » click Storage » click "Clear Cache".
  4. Check Frame app permissions. If any of these permissions required to use your device's features are disenabled, Frame might not work.
  5. Uninstall and reinstall Frame. If nothing else has worked, completely uninstall Frame then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Frame not working


2. Fix Frame Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Frame be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Frame not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Frame may not be able to connect to the Internet when running in the background.

Reported Issues