Contact Phoenix VPN Pro Customer Service

Why should I report an Issue with Phoenix VPN Pro - Free VPN Proxy & Unlimited?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PT. Black Sari to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Phoenix VPN Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Phoenix VPN Pro: Restarting the app will resolve most errors.
2. Update the Phoenix VPN Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Phoenix VPN Pro" » Open Phoenix VPN Pro - Free VPN Proxy & Unlimited » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phoenix VPN Pro » click "UPDATE".
3. Clear Phoenix VPN Pro - Free VPN Proxy & Unlimited app cache: Clearing cached data will force your app to retrieve the latest data directly from Phoenix VPN Pro servers.
   1. On Android, goto Settings » Apps » Select "Phoenix VPN Pro - Free VPN Proxy & Unlimited" » click Storage » click "Clear Cache".
4. Check Phoenix VPN Pro app permissions. If any of these permissions required to use your device's features are disenabled, Phoenix VPN Pro might not work.
5. Uninstall and reinstall Phoenix VPN Pro. If nothing else has worked, completely uninstall Phoenix VPN Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Phoenix VPN Pro not working

2. Fix Phoenix VPN Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Phoenix VPN Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Phoenix VPN Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Phoenix VPN Pro may not be able to connect to the Internet when running in the background.